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Senior Software Engineer, Product Adoption
Senior Software Engineer, Product AdoptionAmplitude • San Francisco, CA, United States
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Senior Software Engineer, Product Adoption

Senior Software Engineer, Product Adoption

Amplitude • San Francisco, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Overview

Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,300 customers, including Atlassian, NBCUniversal, Under Armour, Square, and Jersey Mike’s, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2’s Summer 2025 Report. Learn how to optimize your digital products and business at amplitude.com.

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI) : Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

About The Role & Team

The Product Adoption organization is focused on helping users realize long-term value from Amplitude. The Nth User Adoption team plays a critical role in that journey by driving expansion within existing accounts.

Many of our customers start with just a few users — often in product or data teams. Our job is to unlock value for everyone else. We build features that help new users get activated, highlight relevant parts of the product they might otherwise miss, and expand usage across teams and departments. This is especially impactful in large, complex organizations, where getting from the first few users to broad adoption is a multiplier for retention and revenue.

We work across Amplitude’s core product suite and integrations, partnering closely with Product, Design, and GTM. We ship fast, test often, and use data to guide what we build and where we invest. Our work touches activation, feature adoption, habit formation, and expansion — the entire lifecycle of turning someone from a new user into a loyal advocate.

This is a role for a product-minded engineer who wants to own meaningful projects end-to-end and help shape the strategy and systems behind how customers adopt Amplitude.

You’ll be a great fit if you :

  • Have strong experience with modern web technologies, especially React, Node.js, and GraphQL
  • Can break down complex problems and own features from idea to release
  • Think deeply about the user experience and how technical decisions show up for the customer
  • Use data to make product decisions and are comfortable working through ambiguity
  • Communicate clearly, proactively, and with empathy across functions
  • Are comfortable mentoring and supporting other engineers
  • Bias toward action and iterative learning — you ship, test, and adapt
  • Are motivated by building systems that drive business impact and user success
  • Growth mindset : are motivated by moving metrics and driving concrete business outcomes while solving customer pain points
  • Bonus points if you :
  • Have experience building in-product education, onboarding, or integration surfaces
  • Are comfortable designing for enterprise users and scaling systems across diverse org structures
  • Understand experimentation and A / B testing platforms
  • Have led cross-functional initiatives or worked closely with GTM partners
  • Use AI tools (like Copilot or ChatGPT) to accelerate, not replace, your workflow

Responsibilities

  • Design and build product features that drive activation, engagement, and cross-team expansion
  • Work across the full stack using TypeScript, React, Node.js, and GraphQL
  • Lead project development from planning to launch and ongoing iteration
  • Build experiences that improve user onboarding, feature discovery, and product education
  • Collaborate with Product, Design, GTM, and other engineers to prioritize and deliver impact
  • Use data to identify opportunities and measure outcomes
  • Mentor engineers and contribute to technical decision-making and team culture
  • Leverage AI coding tools to speed up development while staying grounded in system understanding
  • Improve the quality, reliability, and maintainability of the code you touch
  • Help shape the long-term vision for how we grow adoption across the Amplitude platform
  • Benefits

  • We offer a range of benefits and competitive pay. Some of our benefit programs include :
  • Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
  • Flexible time off, paid holidays, and more
  • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit / parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
  • Excellent Parental benefits including : 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits / Adoption / Surrogacy support, Back-up Child Care support
  • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
  • Employee Stock Purchase Program (ESPP)
  • Other facts about Amplitude

  • We were recognized in the Newsweek Excellence Index 2024.
  • Our customers love us! They\'ve said we\'re the #1 product analytics solution for 19 quarters in a row on G2.
  • We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
  • We invest in our people. We offer mentorship programs, management training, and wellness initiatives.
  • We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
  • We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.
  • We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
  • Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.
  • Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    This role is eligible for equity, benefits and other forms of compensation.

    Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range : $159,000 - $239,000 total target cash (inclusive of bonus or commission)

    Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range : $177,000 - $266,000 total target cash (inclusive of bonus or commission)

    Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range : $177,000 - $266,000 total target cash (inclusive of bonus or commission)

    Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range : $159,000 - $239,000 total target cash (inclusive of bonus or commission)

    Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range : $159,000 - $239,000 total target cash (inclusive of bonus or commission)

    Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only : unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

    #LI-JJ1

    #LI-Hybrid

    By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

    Staying Safe - Protect Yourself From Recruitment Fraud

    We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and / or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @ amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

    #J-18808-Ljbffr

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