Senior Medical Director, Client Engagement and Virtual Care Outcomes Research

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you're empowered to show up every day as your most authentic self and be a part of something bigger - thriving both personally and professionally. Together, let's empower people everywhere to live their healthiest lives.

Summary of Position

We are seeking a visionary Senior Medical Director, Client Engagement and Virtual Care Outcomes Research.

We are recruiting a dynamic and experienced physician leader to serve in a dual-capacity role that bridges Client E ngagement and C linical R esearch for the world's leading virtual care organization. This individual will support the C ommercial team in driving growth across our broad spectrum of virtual care solutions including chronic condition management, primary care, specialty care , and urgent care , while also leading independent clinical research initiatives that contribute to the evidence base for virtual care delivery . The ideal candidate is comfortable working at the intersection of medicine, business strategy, and client success.

This individual will split their time between commercial and strategic functions : supporting business development, client engagement , and clinical research , leading robust evaluation and studies that advance virtual care delivery models through publication and presentation . The research component aims to produce strong evidence validating our quality and cost outcomes, while clearly demonstrating the health impact our solutions deliver f or patients and population s -differentiating our services from other programs .

While this is a remote role, some travel will be required to meet t he responsibilities below .

Essential Duties & Responsibilities

Commercial & Strategic Responsibilities

Serve as a medical liaison for clients, presenting and explaining clinical outcomes, quality metrics, and insights about opportunities for population health improvement .

Participate in client meetings, finalist presentations, and quarterly business reviews as a clinical thought leader (virtually and in-person) .

Partner with product, marketing, and sales teams to translate clinical value into business outcomes for enterprise clients .

Present on behalf of the organization at conferences, advisory boards , and other industry forums .

Contribute to white papers, articles and externally facing thought leadership materials that strengthen the company's reputation as a clinical leader .

Promote the clinical rigor, quality , and patient safety of our virtual care programs to external stakeholders .

Clinical Research Responsibilities

Serve as the physician leader of the research team, partnering and mentoring a team of other researchers, analysts, and solution designers .

Design, conduct, and publish original research studies for our virtual care delivery solutions .

Partner with internal analytics, clinical, product, strategy, and marketing teams to shape insights into compelling stories that demonstrate clinical value .

Develop research protocols, secure IRB approval, conduct research with the highest ethical standards .

Analyze data, prepare manuscripts, and collaborate with colleagues to submit findings to journals, conferences, and other forms of research amplification .

Present novel research at key industry and / or academic clinical conferences .

Collaborate with academic partners and internal teams to advance evidence-based virtual care models and support our evolution into a Learning Health System .

Mentor internal clinical staff on research methodology and manuscript preparation .

Required Qualifications

MD or DO degree with active, unrestricted medical license .

Board certification in Internal Medicine, Family Medicine, or a specialty that treats a broad range of cardiometabolic chronic conditions .

Minimum 3 years of post-training clinical experience .

Demonstrated experience in clinical research, with several peer-reviewed publication s as first and senior author .

Strong understanding of clinical trial design, data analysis, and regulatory compliance .

Exceptional oral and written communication skills, with the ability to present complex clinical concepts and health outcomes data to non-clinical stakeholders .

Proficiency with virtual care platforms and digital health technologies .

Strong understanding and experience in clinical quality , patient safety , implementation science, and value-based care delivery .

Exemplary cross-functional collaboration skills with physicians and other clinician s, quality and safety professional s , clinical researchers, data scientists, and commercial colleagues .

Ability to thrive in a highly dynamic, fast-paced environment , balancing multiple competing priorities .

Preferred Qualifications

MPH or additional advanced health, statistical, policy or research-related degree s trongly preferred .

E xperience delivering virtual care and digital health , particularly primary care and for cardiometabolic conditions (beyond COVID-19 pandemic) .

Experience partnering with employer groups, payers or health systems in a consultative or advisory capacity .

Experience in commercial roles such as medical affairs, business development, or health technology consulting .

Track record of grant writing or securing research funding .

Familiarity with value-based care contracting and healthcare economics .

Established network within academic medicine or digital health research communities .

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Work Environment

Office Remote Hybrid (Office & Remote)

Travel : 25%

Travel percentage reflects an estimate and is subject to change dependent on business needs.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

The base salary range for this position is $225,000 - $250,000 . In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here : Teladoc Health Benefits 2025 .Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why Join Teladoc Health?

A New Category in Healthcare : Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters : Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person's health journey.

Make an Impact : In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE : Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion : At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation : We've already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity / expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as : Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.