Laundry Attendant - DoubleTree by Hilton Battle Creek

Job Description

Job Description

6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team!

Position Summary :

The laundry attendant position is responsible for the cleaning and overall appearance of all public areas in the hotel, cleaning of all linen, terry, and any other product needing to be laundered, and assisting in guestroom maintenance requests, in addition to providing support to housekeeping personal while following 6PM Hospitality’s Core Values and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions :

• Report to work in uniform presented professionally, neat, and clean
• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Anticipate and meet the needs and expectations of our guests, then go one step further
• Communicate regularly with the Executive or Assistant Executive Housekeeper to ensure they know of any linen shortages or laundry backups
• Wash all laundry sheets, washcloths, hand towels, rags, robes, etc.according to manufacturer instructions, watching for stains, damage, and wear. If items are found with these issues, separate them from the rest and take care of accordingly
• Dry and fold all laundry
• Responsible for the organization and stocking of laundry room at the beginning and end of each shift
• Notify supervisor / manager when inventory needs to be re-ordered
• Assists with deep cleaning duties as requested
• Store clean linens in the appropriate areas of the laundry room and storage rooms
• Ensure that enough linen is available to start the next day’s housekeeping shift
• Keep the laundry room and storage rooms stocked with all necessary supplies
• Regularly wipe down machines, dust, mop, clean lint traps, clean filters, and sinks
• Reports any maintenance problems, safety concerns, or injuries to supervisor
• Report and turn in all lost and found items to supervisor
• Ensure that all standards set by 6PM Hospitality are being followed at all times
• Deliver items to guest rooms as requested by the front desk
• Assist in cleaning late checkout rooms as needed by our guests
• May require assisting with room turn over and public area cleaning.
• Maintain cleanliness and organization in the laundry / back of house area
• Collaborate with housekeeping staff to ensure timely delivery of clean linens to guest rooms
• Attend and contribute to team meetings
• Assist with quarterly linen inventory
• Maintain a positive attitude throughout the shift, and keep Team Member morale high
• Follow all 6PM Hospitality Processes
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Position Requirements :

Minimum Knowledge :

Formal Education and Job-Related Experience : 1 year of job related experience preferred

License, Registration, and / or Certification Required :

Working Conditions and Physical Effort :

Employee Benefits

Apply today to become part of an authentic, excellence-driven team!