Talent.com
Warranty / Quality Reporting Administrator

Warranty / Quality Reporting Administrator

Rinnai America CorporationPeachtree City, GA, United States
1 day ago
Job type
  • Full-time
Job description

Creating A Healthier Way of Living

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work

  • This position is located at 103 International Dr. Peachtree City, GA.
  • Schedule : Monday-Friday
  • Hours : 8 : 00am-5 : 00pm

What does a Warranty / Quality Reporting Administrator do at Rinnai?

Effectively and accurately administrate the processing of warranty parts and labor claims per terms of the Rinnai warranty provided on Rinnai and OEM various product lines. Research and provide resolution to all disputed processed claim inquires. Development of necessary reports / information to assist in control of warranty expense through the identification of significant drivers of service calls and / or component part replacements.

What you will do : WARRANTY SUPPORT

  • Process warranty parts and labor claims ensuring credits / payments are within established Rinnai warranty policies.
  • Research and settle disputes with service providers related to rejected claims or on inaccurate, unreasonable, or unsubstantiated charges on processed claims.
  • Development / preparation / distribution of warranty reports which identify top expense drivers, allowing Rinnai leadership to control warranty expense through product quality improvements or policy changes.
  • Coordination of all Authorized Service Provider information and timely and effective communication to all ASP’s as related to distribution of material, Tech Bulletins, letters of termination, etc. This will involve processing Authorized Service Provider contractual agreements, ensuring all necessary paperwork, W9 forms, and Proof of Liability Insurance are received, setting ASP’s up in Rinnai’s operating system, and maintaining a database listing all ASPs with appropriate ASP information.
  • Maintain detailed and current knowledge of the Company’s products and warranties.
  • OTHER

  • Other duties and responsibilities as required
  • Embrace and support growing business demands in a changing environment
  • Awareness and compliance of Company Policies and Procedures
  • REQUIREMENTS : KNOWLEDGE

  • High School degree or equivalent required.
  • One year of warranty administration or repair parts / service-related experience preferred
  • SKILLS

  • Attention to detail and follow through on all issues
  • Honesty and integrity
  • Team player : ability to work with others at all levels
  • Patience and ability to show empathy to customer needs
  • Working knowledge of all Microsoft Office products as well as Crystal Reports
  • ABILITIES

  • Multitask with competing priorities
  • Work cooperatively within a team environment
  • Some moderate lifting
  • Physical Requirements :

    Physical Activities

  • Occasionally remaining in a stationary position, often standing, or sitting for prolonged periods of time.
  • Constantly communicating with others in exchange for information
  • Occasionally repeating motions that may include the wrists, hands, and / or fingers.
  • Constantly assessing the accuracy, neatness, and thoroughness of the work assigned.
  • Environment Conditions

  • No adverse environmental conditions expected.
  • Physical Demands

  • Sedentary work that primarily involves sitting / standing.
  • Benefits

    Medical, Dental, Vision, and Prescription

    Flexible Spending Account (FSA) options for Medical and Dependent Care

    Paid Time Off (PTO), Floating Holidays (FH)

    Paid Holidays

    401(k) Plan with Company Match

    Company Paid Life Insurance

    Voluntary Life Insurance

    Short- and Long-Term Disability

    Professional Development

    Tuition Reimbursement

    Annual Incentive Plan (AIP)

    Referral Bonuses

    Paid Volunteer Community Service Day

    Tobacco and Drug-Free Campuses

    Employee, family, and friend’s discount

    Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

    Create a job alert for this search

    Reporting • Peachtree City, GA, United States

    Related jobs
    • Promoted
    Correctional Nursing : Healthcare’s Best-Kept Secret

    Correctional Nursing : Healthcare’s Best-Kept Secret

    Southern Health PartnersGay, GA, US
    Full-time
    Correctional Nursing : Healthcare’s Best-Kept Secret.Troup County Jail – LaGrange, GA.Every Other Weekend | 12-Hour Day Shifts. Sign-On & Retention Bonus + DailyPay Option.Correctional healthcare is ...Show moreLast updated: 5 days ago
    • Promoted
    ED Flow Coordinator, Nights

    ED Flow Coordinator, Nights

    Piedmont Healthcare Inc.Fayetteville, GA, US
    Full-time
    Location : Piedmont Fayette Hospital.Department : Emergency Services .The Emergency Department (ED) Patient Flow Coordinator position is responsible for the overall movement of patients through ...Show moreLast updated: 1 day ago
    • Promoted
    Supervisor RN- Imaging

    Supervisor RN- Imaging

    Piedmont Healthcare Inc.Fayetteville, GA, US
    Full-time
    Manages the day-to-day operations of various areas of Imaging to include off-site locations of the hospital.Responsibilities include staffing, scheduling, monitoring staff performance, providing st...Show moreLast updated: 1 day ago
    • Promoted
    Quality Assurance Automation Engineer

    Quality Assurance Automation Engineer

    Blu OmegaAtlanta, GA, US
    Full-time
    Blu Omega is hiring Quality Assurance Automation Engineer.When users try new systems, they expect them to be intuitive and run smoothly. The functionality, reliability, and user experience of inform...Show moreLast updated: 1 day ago
    • Promoted
    Senior Quotation Coordinator (SPEED Services)

    Senior Quotation Coordinator (SPEED Services)

    Southwire Company, LLCCarrollton, GA, United States
    Full-time
    A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility ...Show moreLast updated: 19 days ago
    • Promoted
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDashMolena, GA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Lab Operations Manager

    Assistant Lab Operations Manager

    Upson Regional Medical CenterThomaston, GA, US
    Full-time
    Assistant Lab Operations Manager.Upson Regional Medical Center is a small hospital with a BIG heart! Our employees enjoy an environment where they can take care of patients with a high degree of qu...Show moreLast updated: 5 days ago
    • Promoted
    Charge RN - Labor & Delivery, Nights

    Charge RN - Labor & Delivery, Nights

    Piedmont Healthcare Inc.Fayetteville, GA, US
    Full-time
    Location : Piedmont Fayette L&D .Shift : Nights 7p-7a Three shifts a week, 36 hour weeks (Full Time) .Coordinates the delivery of quality nursing care for patients from birth through th...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Hyperbaric Tech (Certified or Uncertified) - Lagrange, GA

    Hyperbaric Tech (Certified or Uncertified) - Lagrange, GA

    Wellstar Health SystemLaGrange, Georgia, United States
    Full-time
    Wellstar West Georgia Medical Center.How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor ev...Show moreLast updated: 5 hours ago
    • Promoted
    Mortgage Field Services Inspector

    Mortgage Field Services Inspector

    Far InspectionsLaGrange, GA, US
    Full-time
    FAR Inspections is looking for highly motivated individuals to perform residential occupancy verifications on behalf of mortgage lenders. Independent contractors earn predictable full-time or supple...Show moreLast updated: 22 days ago
    • Promoted
    Insurance Sales Agent

    Insurance Sales Agent

    Alfa InsuranceGrantville, GA, US
    Full-time
    Position : Insurance Sales Agent.Location : Operations in Alabama, Georgia, and Mississippi.We seek a business-minded individual to join our team as an Insurance Agency Operator.This position offers ...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery -Choose your own hours

    Restaurant Delivery -Choose your own hours

    DoorDashMolena, GA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago
    • Promoted
    Nurse Practitioner (PRN) - Health Risk Assessments

    Nurse Practitioner (PRN) - Health Risk Assessments

    Hueman Risk AdjustmentGreenville, GA, US
    Full-time
    Hueman is actively hiring Nurse Practitioners to complete in-home Health Risk Assessments (HRAs) for Medicare and Medicaid members in and around Greenville, GA. This unique opportunity adapts to you...Show moreLast updated: 30+ days ago
    • Promoted
    Loan Sales Specialist

    Loan Sales Specialist

    OneMain FinancialLaGrange, GA, US
    Full-time
    At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members ...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Plan Review Consultant

    Plan Review Consultant

    FMDECATUR, Georgia, United States
    Full-time
    FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000- size companies with engineering-based risk management and property insurance solut...Show moreLast updated: 22 hours ago
    • Promoted
    CDL-A Lease Driver - $208,000+ per year

    CDL-A Lease Driver - $208,000+ per year

    TrekkerHogansville, GA, US
    Full-time
    Join #TrekkerNation — Where You're a Partner, Not a Number!.We know drivers are the backbone of the business.That's why we offer more than just miles — we offer. Run Within an ESTABLISHED Midwest Fr...Show moreLast updated: 27 days ago
    • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionMolena, Georgia, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    County Meter Reader

    County Meter Reader

    Meter ReaderRoopville, GA
    Full-time
    Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters...Show moreLast updated: 4 days ago