Emergency Department Technician - Harbour View Medical Center

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Bon Secours

Intro paragraph

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

ED Tech - 620T11 - Harbour View Medical Center

Job Summary :

The ED Tech provides direct patient care under the guidance of a RN or designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of Bon Secours Mercy Health.

Essential Functions :

• ?Provides basic patient care and tasks to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, assists with mobility, performs lab draws, ECG's, basic wound care, and other unit-based specialty duties under the direction of an RN.

Completes patient rounding as assigned.

Provides 1 : 1 patient safety companion service as needed.

Acts as liaison between patient and nurse to report changes and concerns.

Provides high level customer service to all patients, patient's families, community providers, visitors, and employees.

Provides accurate, precise, timely documentation as applicable to patient care.

Participates in handoff report of pertinent information regarding patient and departmental needs upon arrival and when leaving.

Performs delegated tasks once competency has been validated.

Collects data, within scope.

Completes patient screenings as applicable.

Promotes quality and safety by seeking to continually improve the processes and systems to enhance patient care delivery.

Demonstrates the ability to work independently, problem solve, and be able to resolve conflict while working under considerable stress.

Maintains knowledge of policies and procedures.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education :

Required Licensing & Certifications :

BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)

Current certification for Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assisting (preferred)

Experience :

Skills & Abilities : Computer Literacy

Monitor patient conditions during treatment

Inform medical professional regarding patient conditions and care

Record patients' medical history

Sterile Field step

CPR

Straight Urine Catheterization

Ear Irrigation

Patient positioning

Patient transport

Customer service

Patient care

Phlebotomy

Perform EKG

Splinting

Wound care

Obtaining vital signs, including manual blood pressure

Attention to detail

Problem solving

Working independently

Working under pressure

Critical thinking

Communication

Teamwork

Conflict resolution

Active listening

Relationship building

Empathy

Training : None

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

Medical, dental, vision, prescription coverage, HSA / FSA options, life insurance, mental health resources and discounts

Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com