Field Trainer

Training Program Developer

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. This position has direct responsibility for developing training programs and job aids and executing class room and field training for all Distributor Office Manager and / or like positions at Distributor locations in addition to Field Operations staff. This position is also responsible for leading project and process improvement initiatives. Objectives of this position are to equip personnel with the tools and knowledge necessary to meet established performance goals, react to new / modified training needs and seek out / lead process improvement initiatives. Design, develop and deliver new hire and existing staff training programs for Distributor Office Manager and / or like positions at Distributor locations in addition to Field Operations staff. This includes scheduling, creating, delivering and maintaining course content and training records. Conduct post training assessments to identify course completion or further learning opportunities. Communicate training results to employees, managers and Distributor upper management as applicable. Conduct pre-assessments / gap analysis to identify applicable training needs per individual. Ensure current policies, processes and procedures are incorporated into training programs. Review employee and Distributor training plans to ensure objectives and requirements are incorporated into current and future training courses. Evaluate training programs and courses to identify opportunities for improvement by means of course evaluations, management feedback, stakeholder input, adult learning strategies and market / business needs analysis. Identify, design, recommend and lead process and technology / system improvement initiatives. Initiate, lead and facilitate medium to large scale departmental and cross-departmental projects / initiatives. Create, administer and ensure group policy, process and procedure documentation and training systems and methods are clearly defined and up to date. Participate in design, testing and validation efforts of field-facing system changes.

What makes you stand out? Ability to develop training curriculum, materials, programs, communications specific to a variety of audiences and roles ranging from hourly personnel to salaried managers and leaders. Ability to read, analyze, and interpret various training, process improvement and project leadership information. Excellent communication and presentation skills. Intermediate to advanced statistical analytics skills required. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to influence and persuade others. Superior listening, verbal and written communication skills. Ability to effectively facilitate and adjust communication style to the learning environment. Ability to motivate and instill confidence in others. Ability to effectively lead change. Consistently show energy, drive, accountability, due diligence and detail orientation. Proficiency in MS Office Applications, ERP systems, and Web-based applications.

Your background Bachelor's degree in Adult Education, Training or related field required and 2 to 5 years related experience in a similar role or equivalent experience. A combination of education and experience will be considered. Knowledge and experience with project management tools and process improvement techniques. Knowledge of inventory management practices, order to cash and customer service environments preferred. Physical Requirements Travel Expectations Up to 50%. Compensation : A base salary of $60,000 - $80,000 USD / year EOE / M / F / Vet / Disability