Join to apply for the Sales Lead - Chico's role at Chico's FAS, Inc.
Come lead with us at 1947 Old Country Rd, #1010, Riverhead, NY
Position Objective
The Associate Lead is primarily responsible for supporting management in the general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions.
Functional Responsibilities
- Promotes customer service by ensuring associates greet and assist customers; responds to inquiries and complaints professionally and promptly.
- Performs operational activities including cash handling, price changes, merchandise handling, and opening / closing duties; reviews payroll documentation for accuracy.
- Monitors sales activities and productivity; acknowledges and communicates performance; motivates and trains associates.
- Maintains awareness of customers to enhance service and security; stays current on policies regarding payments, exchanges, and security.
- Knows current sales and promotions; displays merchandise according to standards.
- Supports receipt and dispatch of inventory and supplies as per company policy.
- Supervises sales, inventory, cash reconciliation, and customer services; prepares weekly schedules for store coverage.
- Models sales techniques, shares product knowledge, and assists customers in merchandise selection.
- Builds customer loyalty through clienteling and wardrobing.
- Maintains standards in merchandise handling, presentation, loss prevention, and other duties.
- Participates in visual merchandising and store set-ups.
- Assists in developing store staff; interprets KPI reports and provides coaching; offers feedback for performance appraisals.
- Performs other duties as assigned.
Competencies
Customer Focus and TrustManaging ComplexityPlanning and PrioritizationOrganizational SavvyCourage in addressing issuesQualifications
High School diploma or equivalentMust be 18 or olderPreferred 2+ years retail or sales management experienceExcellent communication skillsAbility to travel within districtStrong customer service skillsKnowledge of store operationsPhysical ability to stand, maneuver, lift 50 pounds, etc.Flexible schedule including nights, weekends, and holidaysWage range : $17.50 to $21.90, based on qualifications.
Chico’s FAS, Inc. is an equal opportunity employer and prohibits discrimination based on protected categories.
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