Position Overview :
Our client is seeking an experienced Technical Writer to support the development, revision, and maintenance of operating procedures. This role involves translating complex technical content into user-friendly documentation and acting as a documentation lead—reviewer, editor, and user advocate.
You will collaborate with Control Center staff and Operations leadership to promote clarity, usability, compliance, and consistency across all materials.
Key Responsibilities :
- Revise and maintain standard operating procedures throughout the documentation lifecycle.
- Work with Subject Matter Experts (SMEs) to validate technical content.
- Act as editor, documentation coordinator, and end-user advocate.
- Ensure consistency and adherence to documentation standards.
- Communicate complex concepts clearly and concisely.
- Collaborate across departments for timely document completion and publication.
- Promote document usability and regulatory compliance.
Required Qualifications :
Bachelor's degree in Technical Writing, Communications, English, or related field; or 4+ years of equivalent experience.Excellent written and verbal communication skills.Ability to understand and translate complex instructions and policies.Experience managing technical documentation projects independently.Knowledge of documentation standards and procedures.Customer service mindset in stakeholder interactions.Experience with reports and procedural content creation or maintenance.Proficiency in at least one of the following :Document Management Systems (DMS)
Human Performance Improvement (HPI) principlesProject Management methodologiesPreferred Qualifications :
Procedure Professionals Association (PPA) Writer Certification.Experience in the energy or utility industry.Familiarity with Adobe FrameMaker or similar tools.Experience in a regulated environment with documented writing standards.Knowledge of NERC and FERC compliance requirements.Additional Details :
Seniority level : Mid-Senior levelEmployment type : Full-timeIndustry : IT Services and IT ConsultingJ-18808-Ljbffr