Outbound Call Center Representative - Pompano Beach, FL (onsite)

Outbound Call Center Representative - Pompano Beach, FL (onsite)

Schedule : Monday to Friday 8 : 30 AM to 5 : 30 PM

Pay : $16 / hr. plus incentives; expected annual earning of $55K+

Job Summary

Our client is an industry-leading company that is looking for an eager Outbound Call Center Representative to join their Surplus Recovery team. This is a fast-growing company that focuses on asset recovery opportunities in the distressed real-estate domain. They are looking for focused individuals who have proven experience working in a call-center environment making a high volume of outbound phone calls, ideally as a fronter / opener. Someone who is also detail-oriented, computer-dexterous, organized, and efficient. The company environment is collaborative, fast-paced and fun. No certificate or license is needed.

Responsibilities :

Rapidly make a high volume of outbound calls and text messages to homeowners, using a pre-provided list of phone numbers and a pre-provided script.

Get the correct person on the phone, provide a high level introduction, and then transfer the call to the sales team who will then walk through the details of our services and close the deal.

Occasionally answer inbound phone calls and direct the call towards the appropriate team-mate internally.

Make updates in the internal software tool with details on the outbound calls made.

Qualifications :

Proven experience in a role that requires performing a high volume of outbound phone calls

A pleasant phone demeanor is required but very sales driven!

Ability to work in a very focused and diligent manner

Proven ability to achieve daily goals, multi-task, prioritize, and manage time effectively.

Proficiency in Microsoft products and ability to learn proprietary software

Bilingual is a plus (English and Spanish)

Benefits :

Health, Dental, Vision, Life Insurance options available

401K Match

21 total paid days off, including : 10 Paid bank holidays + 11 paid vacation days

Up to 12 weeks paid maternity leave, and 10 days paid parental leave (depending on length of employment)

3 paid sick days during first year of employment, 5 paid sick days during second year of employment