Manager of Customer Success

Customer Success Manager – Build Relationships. Drive Results. My AMAZING client is HIRING!!

📍 Location : Oakland, CA | On-Site

💰 Compensation : $100,000 – $130,000 per year

Are you a natural leader who thrives on creating exceptional customer experiences?

We’re looking for a Customer Success Manager to lead a high-performing team and strengthen partnerships with our clients. This is your chance to make an impact by driving operational excellence, mentoring talented professionals, and shaping the future of customer success.

What You’ll Do

• Lead & Empower : Coach and inspire your team to hit performance and service goals.
• Business-to-Business : Handling corporate accounts and Strategic Partnerships
• Drive Excellence : Oversee daily operations, scheduling, and process adherence.
• Be the Voice of the Customer : Engage directly with clients, manage escalations, and ensure top-tier service.
• Collaborate & Innovate : Work with leadership to implement process improvements and boost team performance.

What We’re Looking For

Why Join Us?

Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :