Quality Improvement Specialist (Human Services)

Quality Improvement Specialist (Human Services)

Perform and participate in activities to facilitate continuous quality improvement throughout the company. Monitor regulatory compliance; consult with and support programs around quality improvement plans and activities. Track and ensure the integrity of data.

SIGN ON BONUS : $2K

Responsibilities

• Direct and manage the day-to-day activities of Program Specialists and Clinical Specialist. Provide direction, supervision, training, coaching and evaluate their performance.
• Monitor the quality improvement process throughout the company. Assist in the development of quality improvement plans and track progress of plans. Provide the company with the tools to ensure that all areas are performing at acceptable levels, meeting appropriate standards, and are in compliance with all regulatory requirements.
• Consult with programs and management around quality issues. Provide suggestions for improvement. Conduct on-site visits, as necessary.
• Manage and complete day-to-day tasks associated with CT Quality Department projects. Ensure timelines are met. Problem solve issues, whenever necessary.
• Facilitate the implementation of cluster Quality Improvement Teams.
• Maintain and track areas in needs of improvement for year-to-year comparisons. Conduct data analysis, as needed. Provide consultation to programs and management on systems improvement and data interpretation.
• Participate in external and internal investigation process. Consult with investigators to review and revise written investigations as needed. Ensure follow-up and provide support and training to program staff to implement recommendations at program site in response to investigation.
• Assist in the review, revision, and distribution of the Operations Policies and Procedures. Assist in the review and distribution of the company's policies and procedures. Develop and maintain the OARS user manual.
• Track, monitor, and respond to program licenses, quality service reviews, and findings.
• Update and enhance quality improvement tools.
• Attend other department meetings, as required.
• Assist the company in accreditation preparation.
• Provide data, trend, and statistical analysis to the company, as needed.
• Remain current on quality issues and trends such as new techniques, tools, research methods, and systems. Provide company with this information.
• Oversee database and ensure data integrity.
• Perform OARS administrative duties.
• Perform other related duties, as required.

Knowledge And Skills

About Vinfen

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org / careers.

My Job. My Community. My Vinfen.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Qualifications

Typical Requirements :

Preferred / Required Education :

Driving Requirements : Driving is not required.

Physical Effort : Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift. Ability to operate a computer and other office equipment such as a calculator, copier, and printer. Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways. Ability to assist PS with tasks of daily living. Ability to remain in a stationary position 50% of the time as needed. Ability to bend, reach, file, sit, stand, and move around the facility. Ability to speak, hear, and communicate with PS, staff, and external representatives. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Pay Range : USD $55,125.00 - USD $55,125.00 / Yr.

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