Enterprise Application AI Architect

About Gusto

At Gusto were on a mission to grow the small business economy. We handle the hard stufflike payroll health insurance 401(k)s and HRso owners can focus on their craft and customers. With teams in Denver San Francisco and New York were proud to support more than 400000 small businesses across the country and were building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy .

About the Role :

As the Enterprise Applications AI Analyst you will lead the integration of AI and automation across Gustos enterprise applications ecosystem transforming how internal systems connect communicate and operate. Sitting within the IT and Enterprise Applications organization you will partner closely with Product Engineering Finance People Tech and Operations to bridge business needs with AI driven solutions. You will act as the connector between business requirements and AI frameworks designing Model Context Protocols (MCPs) and AI agents that make enterprise workflows smarter faster and more line with Gustos FY26 Enterprise Systems strategy you will help shift our ERP and Finance systems from reactive workflows to predictive context aware and self improving platforms while ensuring security compliance and measurable impact. This role combines hands-on technical execution with strategic systems thinking using integration fluency AI literacy and business empathy to create the connective tissue that allows AI to seamlessly augment enterprise operations.

About the Team :

This role will report to the Enterprise AIT team a group focused on driving the intelligent transformation of Gustos enterprise systems. The Enterprise AIT team is responsible for integrating AI automation and advanced analytics across our internal applications ecosystem to improve scalability efficiency and decision-making. Partnering closely with Finance Business Ops IT and Security the team enables Gustos enterprise systems to become smarter more predictive and more adaptive. This is a new role designed to expand the teams capacity to operationalize AI within enterprise workflows and support Gustos broader Enterprise Systems strategy.

Heres what youll do day-to-day :

• Translate business needs into AI workflows by partnering with Finance and Business Operations teams to identify automation opportunities and design agentic workflows that improve decision making and reduce manual effort.
• Develop and maintain Model Context Protocols (MCPs) that securely and reliably connect enterprise systems such as NetSuite Zuora and Jira to AI agents with clear documentation and optimization.
• Create and manage intelligent agents that execute or augment core enterprise processes such as onboarding billing support and compliance monitoring using large language models and orchestration frameworks.
• Govern the full lifecycle of MCPs and agents ensuring adherence to enterprise data governance privacy and security standards including SOX compliance auditability and appropriate access controls.
• Measure and optimize impact by defining and tracking KPIs such as automation adoption efficiency gains agent accuracy reliability and cost performance and using those insights to guide iteration.
• Enable and influence the organization by partnering with IT Security and business stakeholders to build reusable AI frameworks coach teams on safe and effective AI driven workflows and champion AI first practices across day to day operations.

Heres what were looking for :

Our cash compensation amount for this role is targeted at $150000-$165000 / yr in Denver & most remote locations and $185000-$205000 / yr for San Francisco Seattle & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.

Note : The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gustos Applicant Privacy Notice.

Key Skills

SAP BusinessObjects,Enterprise Architecture,Hybris,SAP HANA,SAP,TOGAF,Solution Architecture,Cloud Architecture,SAP BW 4HANA,Salesforce,SAP S / 4HANA,SAP ERP

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 185000 - 205000