Testing Coordinator - Testing & Assessment

Campus

OSU-Oklahoma City

Contact Name & Email

Michelle Dosher,

Work Schedule

Monday through Friday, 8 : 00am-5 : 00pm with occasional evenings and weekends.

Appointment Length

Regular Continuous / Until Further Notice

Hiring Range

$16.70 - $17.37

Priority Application Date

Resumes will be accepted until position is filled.

Special Instructions to Applicants

For full consideration, please include a resume and cover letter.

About this Position

The Testing Coordinator is responsible for assisting the Manager of Testing & Assessment to ensure the uniform implementation of proper testing policy and procedures, coordinating all testing activities for all exams with the testing team and manager, completing special projects, and working with the manager to assure adequate office / proctor coverage. This position works closely with the Manager of Testing & Assessment and the Testing Specialist.

Required Qualifications

• Bachelor’s Degree or a combination of education and experience in higher education, especially in areas related to testing.
• Customer Service experience in a fast-paced environment.
• Experience working in both collaborative / team environments and in positions that require group work and individualized work with minimal supervision.
• Minimum of three years progressively responsible work experience in a related field or line of work.
• A minimum of 6 months-1 year of data entry experience.

Skills, Proficiencies, and / or Knowledge :

Ability to read and interpret complex written records such as regulations and instructional materials.

Ability to communicate diplomatically, clearly and effectively, both verbally and in writing to exchange information, give / receive instructions and respond to inquiries appropriately.

Exhibit a positive example with professional judgment and behavior, and problem solving and interpersonal skills.

Strong coordination and organizational skills, attention to detail and willingness to learn

Ability to work independently and a part of an interdependent team

Ability to train and direct others

Dedication to work assignments and exceptional quality of work

Accurate typing / data entry skills and demonstrated ability to work with attention to detail.

Ability to perform basic math functions.

Very strong experience working with office technologies including but not limited to : office computers, scanners, internet, Microsoft Office (Word, Excel, Outlook, Publisher) and Adobe.

Ability to troubleshoot technical problems and communicate with IT and tech support with testing companies.

Must be adaptable to perform in a high-paced and dynamic environment under moderate levels of stress, imposed by frequent deadlines, peak workloads and public / student contact.

Receptive to professional and personal development

Passion for assisting students with educational endeavors and representing the OSU brand with positivity and professionalism.

Strong working knowledge of the Family Educational Rights and Privacy Act (FERPA)

Preferred Qualifications

Skills, Proficiencies, and / or Knowledge :

Essential Job Functions :

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Working Conditions :

Physical Requirements :

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations