Member Contact Center Consultant

A company is looking for a Member Contact Center Consultant - Part Time. Key Responsibilities Provide omnichannel assistance to members by acquiring in-depth knowledge of credit union departments Create positive member experiences through active listening and knowledge of products / services Meet performance metrics and participate in organization projects to achieve the company's vision Required Qualifications 1+ years of related experience required Self-starter with a strong desire to learn and work independently Strong computer skills and experience in a Windows environment Ability to follow procedures, policies, and regulations Coachable and able to engage in clear dialogue