L2 Production Support

L2 Production Support

Location : Charlotte or Chandler Onsite 3 days a week

Duration : 1 year (With great possibility of extension)

Technical Skills : Java MS, .NET Core, SQL PySpark

Primary responsibility :

L2 production support - Application support - should be technical in Java & .Net

Strong SQL skills - able to look into d / b issues

Triages, alerts , monitoring, performance optimization

Create application monitoring scripts and automate alerts that can inform of problems in logs files

Point of escalation accountable for diagnosing and resolving customer impacting issues.

24x7 on call support of applications on a rotating basis and participate in resolution of escalated incidents.