Bookkeeping,Account,&Auditing

Job Description

Duties : All service lines operate in a customer service-oriented environment using continuous improvement tools. Duties typical of this position include, but are not limited to :

• Have a thorough knowledge of the policies and procedures that relate to the particular service line with the ability to apply them.
• Process service line specific transactions in accordance with standard work and the service line service level agreement.
• Conduct both written and telephone communications and prepare email correspondence to customers, vendors, program administrators and others regarding requesting information.
• Resolve difficult processing errors, identify processing system user needs and other more complex transactions.
• Analyze data and resolves complex auditing problems related to various NYS business practices, including various audit functions and related processes.
• Have a working knowledge of the BSC ticketing system.
• May assign work to lower-level processing staff, as needed.
• Consistently provide quality customer service to all BSC customers.

Experience :

Either 1 : A high school diploma and three years of full-time experience processing business, finance or human resource transactions.

Or 2 : 60 semester credit hours of college-level study.

Or 3 : 30 semester credit hours of college-level study AND one year of the experience stated in qualification #1.