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General Manager
General ManagerNY Staffing • Springfield, MA, US
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General Manager

General Manager

NY Staffing • Springfield, MA, US
1 day ago
Job type
  • Full-time
Job description

General Manager

The General Manager will proactively manage overall operations including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction, and financial performance. This position is based in Springfield, MA. Transdev is proud to offer :

  • Competitive compensation package of minimum $128,000 maximum $140,000
  • Benefits include : vacation (minimum of two weeks), sick days (5 days), holidays (12 days; 8 standard and 4 floating), and other standard benefits : 401(k) retirement plan, medical, dental, and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities :

  • Continuously builds relationships with employees, the client, union partners, and the local community.
  • According to location / client contract, sets commercial and operational strategic direction for the business unit team.
  • Leads the management team and employee workforce to achieve corporate / property safety goals, service performance, and financial objectives.
  • Identifies, suggests, and develops business growth opportunities.
  • Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
  • Identifies and analyzes KPIs to maintain positive results.
  • Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiency.
  • Determines and delivers business unit budget.
  • Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards.
  • Oversee all staff management and assign development training in liaison with the corporate team as appropriate.
  • Ensures effective environmental compliance and sustainability management.
  • Provides complete and accurate data collection, compilation, analysis, and reporting.
  • Other duties as required.
  • Qualifications :

  • Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.
  • Experience in Business Administration, Logistics, Transportation or related field or equivalent business experience preferred.
  • At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
  • Knowledge of relevant federal and state employment laws.
  • Thorough knowledge of transit system regulations and operations.
  • Ability to build solid and maintain strong working relationships with clients.
  • Ability to manage cost control and financial budget.
  • Working knowledge and proficiency with Microsoft Office Suite.
  • Understanding technology, apps, Wi-Fi, and understanding of transportation technology.
  • Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
  • Ability to organize and perform work efficiently, strong attention to detail.
  • Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances, and negotiations.
  • Subject to DOT drug testing and physical if applicable.
  • Physical Requirements :

  • Must be able to work shifts or flexible work schedules as needed.
  • The employee is subjected to long periods spent sitting, typing, or looking at a computer screen.
  • Work environment will be a combination of both indoors and outdoors.
  • About Transdev : Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev the mobility company empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video.

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    General Manager • Springfield, MA, US

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