SSMH Patient Care Tech ED - PT

Full Time Patient Care Technician - Emergency Department

Minimum Requirements

: High school diploma or GED, BLS certification (through AHA or RQI), 1-year acute experience in hospital setting & computer literacy

Emergency Department Patient Care Technician Full-Time

Education

Minimum : High school diploma or GED

Preferred : Post-secondary education in a related field; Medical Terminology coursework

Licenses / Certifications

Current BLS certification (provided during first week of hire)

CPI certification within 30 days of hire

Experience

Minimum : One year of acute care experience in a hospital setting; computer literacy required

Preferred : Experience in phlebotomy, EKG, emergency department, and Medical Terminology

Skills and Qualifications

Ability to organize, plan, and complete assignments under supervision of a Registered Nurse

Strong interpersonal, communication, and organizational skills

Demonstrates discretion with confidential information

Courteous interaction with patients, families, and staff

Computer literacy required; preferred experience with Microsoft Office, Meditech, Excel, and spreadsheets

Customer Focus

Demonstrates professionalism, effective communication, and a commitment to a healing environment

Promotes safety, dignity, respect, and well-being in all interactions

Population-Specific Competency

Provides age-appropriate care to pediatric, adolescent, adult, and geriatric patients

Demonstrates understanding of growth and development principles across the lifespan

Exposure Control

Occupational exposure to bloodborne pathogens anticipated; role involves potential contact with blood, body fluids, and tissues

Position Summary

Performs patient care activities and clerical functions under supervision of a Registered Nurse

Supports clinical operations of the Emergency Department

Provides technical assistance and participates in unit and organizational improvement activities

Responsible for review and completion of Emergency Department records

Essential Job Functions

Performs phlebotomy, EKGs, patient transport, hygiene care, vital signs, weights, pulse oximetry, and assists with procedures

Inputs radiology, laboratory, and EKG orders accurately and promptly in Meditech

Maintains departmental filing system, manages mail, and ensures organized record-keeping

Monitors and orders supplies, restocks rooms, and maintains cleanliness and organization of utility areas

Manages communication within the department, including answering phones, conveying messages, and assisting visitors courteously

Accurately enters patient orders, discharges, transfers, and related information into Meditech

Keeps patients and families informed about care processes and supports patient needs throughout their emergency visit

Additional Core Emergency Department Technician Responsibilities

Monitors and reports changes in patient condition promptly to nursing staff

• Ensures safe patient handling and mobility, including use of transfer devices and fall prevention measures

Assists with wound care, splinting, and sterile dressing setup if needed under RN / MD supervision

Follows infection prevention and isolation protocols rigorously

Demonstrates proficiency in prioritizing multiple patients and tasks in a fast-paced environment

Supports de-escalation and behavioral emergency interventions

Collaborates with multidisciplinary team members to ensure efficient patient flow and continuity of care

Accurately documents patient care and observations in the medical record according to policy

Maintains equipment by cleaning, testing, and reporting malfunctions promptly

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Minimum : 1-year as PCT or similar role in an Acute Care hospital setting

Required

Years

BLS Certification (must be through American Heart Association or RQI specifically)

Required

High school diploma or GED

Required

Questions

No.

Question

Question1

Have you worked at any Finger Lakes Health locations in the past?

Question2

Do you have your own method of transportation (personal car or rental car)?

Question3

This position can accept local candidates. If you do not live local to Geneva General Hospital, have you explored housing options / costs in the area?