Talent.com
Store Customer Service Specialist
Store Customer Service SpecialistThe Sherwin-Williams Company • Waipahu, Hawai, United States
Store Customer Service Specialist

Store Customer Service Specialist

The Sherwin-Williams Company • Waipahu, Hawai, United States
9 days ago
Job type
  • Full-time
Job description

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load / unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales

Minimum Requirements :

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • Preferred Qualifications :

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish
  • #SHWSales

    Create a job alert for this search

    Customer Service Specialist • Waipahu, Hawai, United States

    Related jobs
    $20 / h Banking Customer Service Rep. Start Next WEEK! Weekly Pay!

    $20 / h Banking Customer Service Rep. Start Next WEEK! Weekly Pay!

    TEKsystems • Honolulu, HI, United States
    Full-time
    Providing introductory information, such as a product manual explanation, to prospective and new customers.Handling customer complaints and troubleshooting issues with products or services.Followin...Show more
    Last updated: 2 hours ago • Promoted • New!
    Work from Home

    Work from Home

    Earn Haus • Haleiwa, HI, United States
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Shift Supervisor Trainee

    Shift Supervisor Trainee

    CVS Health • Hauula, HI, US
    Full-time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Sears • Honolulu, HI, US
    Full-time +2
    Customer Service Representative.About Sears : We are a fortune 500 company and are known for standing behind our products, service & integrity. Sears Home Improvement Products is a national leader in...Show more
    Last updated: 30+ days ago • Promoted
    GreenDrop Customer Service Attendant

    GreenDrop Customer Service Attendant

    Savers Value Village • Mcbh Kaneohe Bay, HI, US
    Full-time
    GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of poun...Show more
    Last updated: 11 days ago • Promoted
    Store Customer Service Specialist

    Store Customer Service Specialist

    Sherwin Williams • Waipahu, HI, US
    Full-time
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show more
    Last updated: 30+ days ago • Promoted
    Customer Experience Specialist- FT

    Customer Experience Specialist- FT

    Avis Budget Group • Honolulu, HI, United States
    Full-time +1
    If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a customer service back...Show more
    Last updated: 30+ days ago • Promoted
    Store Associate

    Store Associate

    CVS Health • Haleiwa, HI, US
    Full-time +1
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service / Sales

    Customer Service / Sales

    Home Depot (Retail) • Kapolei, HI, US
    Full-time
    Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...Show more
    Last updated: 30+ days ago • Promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn Haus • Punaluu, Hawaii, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Join Our Team! Customer Return Specialist – FT | Reliable Pay + Growth Path

    Join Our Team! Customer Return Specialist – FT | Reliable Pay + Growth Path

    Avis Budget Group • Honolulu, HI, United States
    Full-time +1
    Customer Return Representative.Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You’ll be an appreciated and valued add...Show more
    Last updated: 30+ days ago • Promoted
    CUSTOMER SERVICE REP II - SSC (Honolulu)

    CUSTOMER SERVICE REP II - SSC (Honolulu)

    Dal-Tile LLC • Honolulu, HI, US
    Part-time
    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated profes...Show more
    Last updated: 12 days ago • Promoted
    Store Counter Sales

    Store Counter Sales

    Genuine Parts • Mcbh Kaneohe Bay, HI, US
    Part-time
    We are so much more than a Parts Store and we are looking for more great talent to join our NAPA family! As a NAPA Counter Sales associate, you are looked at as the "face of the retail store" and t...Show more
    Last updated: 25 days ago • Promoted
    Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

    Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

    Whole Foods • Honolulu, HI, US
    Full-time
    Whole Foods Market Customer Service & E-Commerce Role.At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing ...Show more
    Last updated: 30+ days ago • Promoted
    Will-Call Order Fulfillment Specialist - Kapolei, Hawaii

    Will-Call Order Fulfillment Specialist - Kapolei, Hawaii

    HPM Building Supply • Kapolei, HI, US
    Full-time
    Will-Call Order Fulfillment Specialist - Kapolei, Hawaii.HPM Building Supply in Kapolei, Hawaii is seeking to hire a full-time Will-Call Order Fulfillment Specialist. The Will-Call Order Fulfillment...Show more
    Last updated: 24 days ago • Promoted
    Automotive Customer Service Advisor

    Automotive Customer Service Advisor

    Pep Boys • Honolulu, HI, US
    Part-time
    Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...Show more
    Last updated: 30+ days ago • Promoted
    Customer Experience Guide

    Customer Experience Guide

    Patagonia • Haleiwa, HI, US
    Full-time
    Scope : Customer Service In-Person, CF2.Reports To : Retail Store General Manager.Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence...Show more
    Last updated: 30+ days ago • Promoted
    Sales Store Checker

    Sales Store Checker

    US Government Jobs • Mcbh Kaneohe Bay, HI, US
    Full-time
    Sales Store Checkers operate a cash register scanning system to check out items and to receive payment for purchases made in a commissary store. The work is like a cashier or clerk at your local gro...Show more
    Last updated: 20 hours ago • Promoted • New!
    Part Time Store Customer Service Specialist

    Part Time Store Customer Service Specialist

    Sherwin Williams • Honolulu, HI, US
    Part-time
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show more
    Last updated: 30+ days ago • Promoted
    Customer Return Specialist – FT | Weekly Pay + Health Benefits

    Customer Return Specialist – FT | Weekly Pay + Health Benefits

    Avis Budget Group • Honolulu, HI, United States
    Full-time +1
    Customer Return Representative.Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You’ll be an appreciated and valued add...Show more
    Last updated: 30+ days ago • Promoted