Retail Sales Trainer - Telecommunications

Position Overview

The  Retail Sales Trainer – Telecommunications  is responsible for developing and delivering comprehensive training programs to enhance the technical, sales, and customer service skills of employees across the organization. This role ensures that staff are equipped with the latest knowledge of telecommunications products, technologies, and compliance standards, driving operational excellence and customer satisfaction.

Pay Range : $70,000 to $75,000

Job Type : Full Time

Key Responsibilities

Training Design & Delivery

• Develop and facilitate engaging training sessions for frontline employees, technicians, sales teams, and customer service representatives.
• Create training materials, manuals, e-learning modules, and job aids aligned with company standards and telecom technologies.
• Conduct both classroom and virtual training using interactive methods to ensure knowledge retention.

Program Development & Evaluation

Industry & Compliance Training

Collaboration & Continuous Improvement

Requirements

Preferred Qualifications

Core Competencies

Benefits