Waitlist Management Analyst

ESSENTIAL DUTIES

• Responsible for managing and implementing waitlist opening and closing process for MidPen’s property portfolio
• Collaborates with the Communications team to ensure real time accuracy of waitlist status (open or close) on MidPen’s website
• Responsible for understanding and complying with individual property marketing and eligibility restrictions, Fair Housing regulations and MidPen policies related to waitlist openings and closings
• Tracks expiration of AFHMPs, updates and submits renewals for HUD approval
• Collaborates with property staff, compliance team, IT partners and Leadership team to maintain and improve waitlist policies and processes
• Coordinates and delivers relevant training on waitlist management to property staff
• Collaborates with the Data Analytics Team to develop and deliver monthly metrics reporting on waitlist status and number of active applicants
• Coordinates semi-annual updates / purging of property waitlists with the Property Management team
• Demonstrates professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of applicant / staff relationships and related work product
• Contributes to the overall success of the Compliance Department and Property Management Division by developing a thorough understanding of MidPen Property Management’s methodologies, tools, policies and procedures
• Continuously keeps team members informed of work status and proactively seeks opportunities to collaborate and aid as needed
• Proactively works toward finding new approaches to improve, streamline, and automate the waitlist management process
• Performs other assignments as requested

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and / or ability required.

Education and Experience

Knowledge, Skills, and Abilities

Physical Requirements

Working Conditions

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. MidPen strives to have a workforce equipped to best serve our communities.