Member Services Rep Floater

Member Services Rep - Floater

We are searching for a motivated Member Services Representative to join our team! Bilingual English / Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience.

Some of your responsibilities will include :

• Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
• Respond to member questions and concerns in a timely and professional manner.
• Conduct beverage or merchandise purchases on the point to sale system.
• Utilize POS system to assist with new membership cards, change of address and billing or payment questions.

Club Cleanliness and Maintenance :

Qualifications & Requirements :

Physical Demands / Requirements :

Why you should join Planet Fitness?

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.