IDCS Quality Control Technician

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy :

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The IDCS Quality Control Technician performs detailed quality checks throughout the build process, ensuring configurations meet customer expectations by reviewing documentation and performing hardware inventory checks. This role involves capturing and documenting images for internal review, confirming cable labeling and routing standards, conducting power redundancy tests, and addressing any discrepancies to maintain high-quality standards.

Role Description

Behaviors and Competencies

Detail Oriented : Can demonstrate an ability to follow instructions and complete tasks as assigned.

Analytical Thinking : Can understand and interpret basic data or information.

Technical Expertise : Can understand the basic concepts in a technical area and seeks guidance when applying them.

Problem-Solving : Can demonstrate a willingness to address and resolve problems when they arise.

Documentation : Can follow established templates and guidelines to produce clear and accurate documentation when assigned.

Communication : Can communicate simple ideas and information clearly.

Teamwork : Can understand the importance of teamwork and is developing the ability to contribute effectively to team efforts.

Continuous Improvement : Can identify minor areas for improvement and implement minor changes.

Technical Troubleshooting : Can demonstrate a willingness to identify and address simple technical problems when they occur.

Skill Level Requirements

Preferred Skills and Qualifications :

Other Requirements

The estimated annual pay range for this position is $50,000 - $80,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M / F / Disability / Protected Veteran Status