Description
We are seeking a talented Rental Agent to join our thriving team! The ideal candidate for this position will enjoy fast-paced work, show creativity, and have a high degree of professionalism when working with our residents. The Rental Agent is responsible for creating and maintaining successful relationships with landlords and closing rental inquiries efficiently.
If you're an enthusiastic, perceptive individual who's eager to make an impact in the lives of others and aspires to build a career around the creation and cultivation of meaningful relationships, our dynamic, customer-oriented position is perfect for you!
Responsibilities
Tenant Relations :
- Manage the leasing process, including marketing units, screening applicants, and executing lease agreements
- Address tenant concerns, enforce lease terms, and coordinate conflict resolution
- Maintain accurate waiting lists and ensure fair housing practices are upheld
Property Operations :
Oversee day-to-day property maintenance and coordinate with maintenance staff or contractors for repairs and unit turnoversConduct regular property inspections to ensure safety and cleanliness standards are metImplement and monitor preventative maintenance schedulesAdministrative Duties :
Maintain comprehensive records, including tenant files, maintenance logs, and compliance documentationPrepare reports for internal use and for submission to regulatory agenciesStay informed about changes in housing regulations and best practices in property managementPresent properties and provided amenities in a positive light to prospective tenants to help secure rental agreementUse a variety of social media and company's website to display potential properties to help prompt quick turn aroundEstablish rental rates by researching local markets and calculating costs to ensure fair and accurate pricingWork with tenants by negotiating leases and collecting security deposits in order to close the dealConfirm rental application data and personal references to ensure accuracyEnsure proper maintenance and inspect properties periodically to maintain our level of company standardsDetermine the needs, living standards and economic viability of customers in order to match those needs to a propertyQualifications
High school diploma or equivalent (Associate's or Bachelor's degree preferred)Previous leasing, sales, or customer service experience preferredKnowledge of Fair Housing laws and rental regulationsStrong communication and interpersonal skillsAbility to work weekends and flexible hours as neededProficiency with property management software (e.g., Rent Manager) is a plusValid driver's license and reliable transportationWillingness to learn new tools, systems, and technologiesFamiliar with leasing regulationsA proven record of sales experience and successExcellent communication and negotiation skills