Medical Assistant Senior

Medical Assistant Senior

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

Excellent medical, dental and vision coverage effective on your very first day

2 : 1 Match on retirement savings

Responsibilities :

• Intake : Efficiently and effectively prepares and organizes clinic exam and procedure rooms with appropriate equipment and supplies. Obtains and records accurate / pertinent intake information that includes preparing medical information and reports for the appointment. Efficiently preparing the patient based either on complaint or predetermined protocol assisting the patient when appropriate.
• Direct Patient Care : Assists the provider during the patient visit that could include routine procedure related to Otolaryngology practices, collection and / or process of specimens for either on site testing or preparing for pick up. To continuously track the clinic patient flow and identifying holdups and notifying patients if the schedule runs behind. Prepared and assures patients are given appropriate paperwork (encounter forms, test requisitions, school or work forms).
• Medication Administration : Prepares and administers all appropriate medications using the 5 rights and by written physician order. Two patient identifiers are verified before administration of any medication. All medications are documented correctly in MiChart. Appropriate patient information sheets are provided to patient / caregiver.
• Administration : Provides assigned administrative duties that may include weekly / monthly staff schedules, process improvements, change implantation and evaluation preparation. Coaches and supports staff to promote improvement. Staffing plans are maintained to meet the needs of providers and patients. May be involved in the order process and strived to meet budgetary expectations. Actively participates in regulatory compliance activities.
• Facilitation : Ability to coordinate use of exam / procedure room space. Able to support multiple providers and / or specialties. Provides assistance with complex procedures and / or specimen collections. Takes initiative in identifying, acting and following through on problems and tasks that may arise.
• Leadership : Serves as a positive role model and is an integral member of the leadership team. Communication is effective and positive with the entire health care team. Demonstrates proactive problem-solving skills and take the initiative to identify, act and follow through on problems. Is able to consider the impacts of decisions / changes beyond the immediate work group.

Required Qualifications :

Desired Qualifications :