Medical Appointment Specialist

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Schedule : Monday-Friday 8am-4pm

Job Summary :

Your position as residential counselor appointment specialist supports this mission as you will provide direct care services to adults living in a moderate / basic Bay Cove residential program. Support will be provided in a manner that promotes the development of independent and community living skills and an improved quality of life. Despite having a routine 9am-5pm schedule, some flexibility will be required depending upon appointments made outside that timeframe. This is a non-exempt position with a 40 hour daytime schedule.

Supervisory Responsibilities :

None.

Essential Functions of Position :

• Follows program model including clinical, programmatic and quality protocols (for example, house, staff, supervision meetings, trainings, data collection, community relationships, as required).
• Exercises strong clinical judgement in observing, supporting, resourcing and communicating.
• Teaches and reinforces activities of daily living (such as medication management, hygiene, cleaning, personal property management, relationship development, budgeting, and safety).
• Implements and develops program activities to reinforce and develop skills which may include using the teachable moment.
• Follows and implements all program safety procedures including crisis assessment, prevention and needed intervention.
• Schedules routine medical, dental, and psychiatric appointments in collaboration with residential staff and supervisors.
• Provides skilled coverage while accompanying individuals to medical, dental and psychiatric appointments.
• Maintains programmatic documentation.
• Performs household and property maintenance tasks toward the general upkeep of the residence.
• Performs other duties and projects as assigned by supervising personnel.

Requirements for the Position :

Mission Traits :

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

Pay Rate : $20.50 hourly