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Room Attendants

Room Attendants

Caesars EntertainmentDanville, VA, US
19 days ago
Job type
  • Full-time
Job description

Job Description

ESSENTIAL JOB FUNCTIONS :

  • Clean rooms according to procedures stated in the department guidelines
  • Complete turn down service as assigned
  • Obtain needed cleaning supplies from supply room
  • Obtain computer printout of room assignments for their station
  • Sign for keys prior to starting shift
  • Required to empty bag on vacuum cleaner daily
  • At the end of shift, turn in keys, supplies, and signed computer assignment sheet to the appropriate locations
  • Turns in all items found in guest halls or left in check out rooms in a timely manner
  • replacing bed linens and towels
  • restocking hotel food and beverages
  • keeping hallways clean and unobstructed
  • reporting room vacancy status
  • Ensuring high hygiene standards and guest satisfaction
  • Addressing guest queries and solving special requests
  • Making beds and providing clean sheets and towels
  • Support our maintenance team by reporting any broken, defective or missing items.
  • Remove soiled linen from guest rooms
  • Performs all other related and compatible duties as assigned.
  • Perform duties with cleaning chemicals and equipment including carpet / floor care.
  • Perform special projects assigned by supervisors
  • Follow safety and security procedures.
  • Follows all necessary safety procedures including Blood Borne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling.
  • Adheres to departmental and company policies.
  • Report all needles, blood, and other bodily fluids found to Supervisor.
  • Operates equipment, including vacuum cleaners, radio, phone, mop, and broom.
  • Ability to push up to 50 pounds daily for the duration of shift
  • Must complete assignments by time projected by leadership
  • Complete on average between 13- 17 credits daily
  • Abide by leadership feedback and correct any discrepancies in assignments preformed

QUALIFICATIONS :

  • Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed.
  • Ability to plan, organize, and complete work; take initiative logically and independently.
  • Must be able to get along well with co-workers. Possess well-developed interpersonal skills
  • Ability to maintain a consistent pace throughout the shift.
  • Receive instructions and hear inquiries from guests, clients, or staff.
  • Ability to remain alert throughout the shift and calm during emergency situations.
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

    • EDUCATION / EXPERIENCE :

  • HS diploma or GED.
  • Casino / Hotel experience preferred.
  • Experience within an upscale hotel preferred.
  • Prior experience as a Room Attendant preferred but not required.
  • Demonstrated ability in maintaining consistent, high quality service levels; prior experience in supervising work units; history of developing employees who have been successfully promoted to increasing levels of responsibility; track record of managing a department that provides excellent service to guests.

    • PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS :

  • Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium for a long time.
  • Must be able to lift and carry upwards to 25 pounds.
  • Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
  • Handle sensitive situations relating to staff and guest problems, in a timely manner
  • Read, write, speak, and understand English.
  • Operate in mentally and physically stressful situations.
  • Respond to visual and aural cues
  • Work in cold & hot temperatures
  • Possibly be exposed to second hand smoke

    • I understand the Casino and its surrounding areas are under constant surveillance, and that as an employee of Caesars Virginia, I will be under that surveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars Virginia Surveillance Department.

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    Room Attendant • Danville, VA, US