IT Manager (Charlotte)

Summary

The IT Manager of Infrastructure & Security is responsible for leading, managing, and maintaining the organizations hardware, networks, and core infrastructure systems in a secure, high-availability, and scalable manner. This role focuses exclusively on infrastructure and security (not business software or application development). The person in this role ensures robust, resilient, and secure operations that support all business functions.

Key Responsibilities

• Oversee the design, deployment, and maintenance of all physical and virtual infrastructure, including servers, storage, network devices (switches, routers, firewalls), and datacenter equipment (racks, UPS, cooling)
• Manage procurement, setup, configuration, and lifecycle (installation, maintenance, replacement) of hardware assets
• Ensure redundant and fault-tolerant architecture (failover, clustering, backups)
• Oversee virtualization (e.g., VMware, Hyper-V) and / or containerization infrastructure (if applicable)
• Manage connections to cloud infrastructure (if hybrid environment) or network links (VPNs, WAN links, MPLS, direct circuits)
• Monitor and tune system performance; capacity planning and forecasting
• Coordinate with power, cooling, and facilities teams for data center environment

Network & Connectivity

Security & Compliance

Backup, Disaster Recovery & Business Continuity

Leadership & Collaboration

Documentation & Standards

Required

Qualifications & Experience

Preferred

Key Performance Indicators (KPIs) / Metrics

Working Conditions

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits,

EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type

of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by

law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance