Account Manager

Job Position : Account Manager

Location : Irving, Texas

Employment Type : Full-time

Benefits : Benefits include medical, dental, vision, paid time off, and a 401K

Business : Freight Brokerage Company

Account Manager Job Description

As an Account Manager, you will play an integral part in maintaining and growing positive client relationships by coordinating daily shipment requests through phone and email, confidently solving any issues that arise and proactively communicating issues or discrepancies. You will develop a profound understanding of both the fluctuating shipping market and how to navigate Giltner's technology.

Account Manager Responsibilities

• Manage and grow existing key account relationships and offer solutions based on shipping patterns and needs
• Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing
• Proactively communicate any issues to the client
• Coordinate all daily shipments through phone and email
• Ensure accuracy and timeliness of billing while proactively notifying client of any changes
• Partner with other departments across Giltner to track shipments, resolve any discrepancies and file claims completely and correctly in a timely manner

Account Manager Qualifications

What We Offer

Who We Are

We are Growing! Giltner Logistics is an asset-backed third-party logistics provider that offers a unique solution for its customers. By

utilizing our extensive carrier network of over 35,000 carriers as well as our two asset-based sister companies, we provide top-of-the-line service throughout

the United States, Canada, and Mexico. Giltner's business practices are based on long-term relationships, which means we give our customers and carriers the

respect and service they deserve.

Our corporate headquarters is located in Twin Falls, Idaho, and we have over 40 offices throughout the United States. We pride ourselves on the customer service we offer and the level of work ethic we adhere to.