Customer Support Specialist

Job Title : Remote Customer Support Specialist

Monthly Pay : $3,300 – $3,900 / month

Summary :

We're looking for friendly, reliable individuals to join our team as Remote Customer Support Specialists. This work-from-home role involves answering incoming calls and assisting customers with general questions or concerns. You'll be the first point of contact for people looking for support, so being able to communicate clearly and remain calm under pressure is important. If you enjoy engaging with others, solving straightforward issues, and working independently, this position could be a strong fit for you.

Job Responsibilities :

• Answer inbound customer calls and provide accurate, helpful responses to general inquiries.
• Make simple outbound calls as needed, such as appointment reminders or follow-up updates.
• Maintain a friendly, patient, and professional tone in every interaction.
• Record key details from each call accurately using our provided digital tools and systems.
• Follow straightforward, step-by-step procedures to guide each call effectively.
• Stay in regular communication with your remote team through scheduled check-ins, chats, or updates.

Qualifications :

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