Manager, Transportation

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What will your job look like?

The Manager, Transportation will have ultimate responsibility for delivering a high level of service to our vendors every day, ensuring high operational standards and vendor satisfaction within an assigned geographic area . The primary function of the Manager, Transportation is to provide oversight for Transportation Provider relationships and satisfaction, implementation, logistics network management, field monitoring, and financial analysis of transportation costs within the assigned region. This role is key to a successful relationship with our Transportation Providers.

This position is being posted in anticipation of upcoming business growth. While it is not tied to an immediate opening, we are proactively building a talent pipeline to be ready for future opportunities. If you're passionate about what we do and want to be considered for potential roles as they become available, we encourage you to apply and connect with us now!

What you’ll do :

Manage and oversee all operational aspects of Logistics, within assigned region

Ensure local Logistics teams are evaluating performance of transportation providers and holding them accountable for a variety of metrics, including, but not limited to on time performance, cost and customer service satisfaction

Primary responsibility and focus, at the assigned regional level, for network costs, including but not limited to reviewing and containing average costs per trip, average costs per mile, and other costs related metrics to meet budgeted transportation expenses over managed territories

Drive cost containment initiatives through innovative recommendations

Provide support for organization

Direct Logistics Team in retention of and recruitment to the existing network to ensure that networks are comprehensive in geographic and mode coverage

Direct Logistics Team in field monitoring and issuing of performance improvement plans (PIP) for transportation providers’ subpar performance

Ensure transportation providers (TP) are educated and trained in accordance with MTM and contract specific requirements

Ensure TPs are compliant with all requirements, credentials and policies

Participate in planning, revisions, implementation and execution of updated amendments and / or regulations

Responsible for daily guidance, development and performance of all direct reports

Provide contract and MTM policy interpretation and assistance to local Logistic Team

Facilitate town halls, conventions and seminars

Regular attendance is required

Other duties as assigned

What you’ll need :

High School Diploma or G.E.D.

College degree or four years of related work experience

2+ years of previous experience in management or in a proven leadership role

3+ years of previous experience in transportation, logistics, operations, or fleet management is required (5+ years is preferred)

Minimum 2 years’ experience as an Account Manager or relevant related experience

Experience contracting and negotiations

Must possess a valid driver’s license

Demonstrate excellent time management skills

Execute for results

Excellent public speaking and presentation skills

Knowledge of transportation logistics

Must be able to conduct inspections, audits, communicate issues, and corrective actions from an authoritative position but with professional courtesy

Ability to establish and maintain operational structure

Excellent problem-solving skills with the ability to anticipate and resolve problems

Strong persuasion and negotiation skills

Moderate skills in Microsoft Office

Analytical in using data to drive operational and cost improvement

Demonstrate a high level of ownership

Must be able to demonstrate strong customer service skills

Ability to maintain positive and team focused during high stress situations

Excellent communication skills

Ability to maintain high level of confidentiality

Must be able to communicate with staff of all job levels professionally

Ability to prioritize assigned projects, incidents, and requests

Ability to identify with customers' needs and circumstances

Ability to recognize, handle and refer situations of an emergent nature

Adhere to all MTM established protocols and policies

Regular attendance

Even better if you have :

Experience managing a 100+ fleet of vehicles, preferred

Experience with routing and dispatch applications is preferred

What’s in it for you :

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with a company match

Paid Time Off and Holiday Pay

Maternity / Paternity Leave

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Leadership Mentoring Opportunities

Salary Min : $65,440

Salary Max : $81,800