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Slot Attendant

Slot Attendant

Virgin HotelsLas Vegas, NV, US
10 days ago
Job type
  • Full-time
Job description

YOUR MISSION (The Job Description)

This position is responsible for performing the day-to-day operations and activities in the Slot Department or within a section or area of the Slot Department for the casino operations located inside Virgin Hotels Las Vegas.

THE NITTY-GRITTY (The Essential Job Duties)

  • Ensure that the assigned area(s) are neat, clean and accommodating for casino guests
  • Safeguard against theft and ensure the security and integrity of all casino funds and property assets within the Slot Department
  • Perform Slot Department regulation compliance procedures within the department based on departmental and State of Nevada gaming policies and internal control standards
  • Be aware of and communicate with guests and coworkers about matters including all special events functions, entertainment, restaurant schedules, etc.
  • Perform inter-department projects as directed
  • Maintain clear lines of communication with all support and related departments including but not limited to Cage, Security, Surveillance, EVS, Engineering and other casino departments
  • Maintain control and accountability for assigned keys
  • Execute all departmental, State and IRS gaming related policies, procedures and Currency Transaction Reporting requirements
  • Communicate to supervisory personnel daily activities performed on an assigned shift
  • Review new slot gaming devices with vendors and coworkers; maintain awareness of state-of-the-art technology as it relates to the games installed and operating in the casino
  • Follow standard procedures and training to be alert for guests who may experience excessive alcohol consumption and / or who must demonstrate age-appropriateness to be present in the casino
  • Keep abreast of new technology pertaining to the Slot Department
  • Maintain awareness of accurate hand-pays as designated by company policy pertaining to slot guests
  • Maintain seating available in a neat and orderly fashion for slot guests
  • Other duties as assigned

WHAT IT TAKES (The Qualities We Look For)

  • Great collaborators with the ability to create excellent working relationships across the group. Collaborative approach with all departments
  • Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
  • Effective communication and presentation skills to all levels of management
  • Creativity and innovation are essential!
  • Ability to think freely and approach all issues with a completely fresh approach
  • Ability to anticipate needs and over-deliver wherever possible
  • Candidates must think on their feet and use their initiative to solve problems and deliver solutions
  • Excellent customer relations, communication, presentation and organization skills of utmost importance
  • Able to change direction and work on multiple project aspects at once
  • Enthusiastic, passionate, able to inspire and motivate others
  • Leadership ability and behavior consistent with Virgin Hotels Core Values : Fun, innovative, original, and personable, and striving to deliver high quality and brilliant customer service
  • MUST HAVE'S

  • Current, legal, and unrestricted ability to work in the United States
  • High school or equivalent education required
  • One year of experience in a retail or other guest contact position; Slot Attendant experience preferred
  • Must possess keyboard / keypad data entry skills, basic mathematical skills and a functional ability to read, write and understand English
  • Demonstrate capacity to learn multiple facets of slot operations.
  • Understanding of gaming regulations related to slot operations
  • Basic knowledge of Word and Excel
  • Ability to identify areas on the gaming floor by slot zone
  • Ability to operate a two-way radio and other electronic equipment
  • WOULD BE NICE TO HAVE'S

  • Comprehensive understanding of gaming regulations related to slot operations
  • Knowledge in the operation of all slot machines and support technology currently in use
  • Familiar with property amenities and marketing promotions and ability to communicate those offerings to guests
  • THE WORKING CONDITIONS

  • Must be able to lift 50 pounds unaided by others, and to move up to 125 pounds with appropriate equipment to facilitate movement
  • Stand and walk for the entire shift. Proper footwear is required
  • Communicate clearly in verbal and written English
  • Bend, squat and stretch in areas of limited space
  • Work in an environment that is subject to varying levels of cold, heat, smoke, light (including flashing lights), and sound
  • Must be able to accurately count cash and differentiate between different denominations of money
  • Must be able to use an in-ear communication device
  • This position requires availability to work various hours and shifts, including night, weekends, and holidays
  • VALUABLE TRAITS

  • 50% logical / 50% creative / 100% AWESOME
  • Enjoy working with a team and alone as the situation dictates
  • Adaptive, Flexible!
  • Embody "great attitude"
  • Unwavering integrity and endless work ethic
  • Appreciate constructive feedback, as well as graciously providing the same
  • Tenacious and self-motivated
  • This is not an exhaustive list of duties, responsibilities, and conditions.

  • Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer
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    Slot Attendant • Las Vegas, NV, US