YOUR MISSION (The Job Description)
This position is responsible for performing the day-to-day operations and activities in the Slot Department or within a section or area of the Slot Department for the casino operations located inside Virgin Hotels Las Vegas.
THE NITTY-GRITTY (The Essential Job Duties)
- Ensure that the assigned area(s) are neat, clean and accommodating for casino guests
- Safeguard against theft and ensure the security and integrity of all casino funds and property assets within the Slot Department
- Perform Slot Department regulation compliance procedures within the department based on departmental and State of Nevada gaming policies and internal control standards
- Be aware of and communicate with guests and coworkers about matters including all special events functions, entertainment, restaurant schedules, etc.
- Perform inter-department projects as directed
- Maintain clear lines of communication with all support and related departments including but not limited to Cage, Security, Surveillance, EVS, Engineering and other casino departments
- Maintain control and accountability for assigned keys
- Execute all departmental, State and IRS gaming related policies, procedures and Currency Transaction Reporting requirements
- Communicate to supervisory personnel daily activities performed on an assigned shift
- Review new slot gaming devices with vendors and coworkers; maintain awareness of state-of-the-art technology as it relates to the games installed and operating in the casino
- Follow standard procedures and training to be alert for guests who may experience excessive alcohol consumption and / or who must demonstrate age-appropriateness to be present in the casino
- Keep abreast of new technology pertaining to the Slot Department
- Maintain awareness of accurate hand-pays as designated by company policy pertaining to slot guests
- Maintain seating available in a neat and orderly fashion for slot guests
- Other duties as assigned
WHAT IT TAKES (The Qualities We Look For)
Great collaborators with the ability to create excellent working relationships across the group. Collaborative approach with all departmentsAbility to break down barriers and resolve potential conflicts swiftly and effortlesslyEffective communication and presentation skills to all levels of managementCreativity and innovation are essential!Ability to think freely and approach all issues with a completely fresh approachAbility to anticipate needs and over-deliver wherever possibleCandidates must think on their feet and use their initiative to solve problems and deliver solutionsExcellent customer relations, communication, presentation and organization skills of utmost importanceAble to change direction and work on multiple project aspects at onceEnthusiastic, passionate, able to inspire and motivate othersLeadership ability and behavior consistent with Virgin Hotels Core Values : Fun, innovative, original, and personable, and striving to deliver high quality and brilliant customer serviceMUST HAVE'S
Current, legal, and unrestricted ability to work in the United StatesHigh school or equivalent education requiredOne year of experience in a retail or other guest contact position; Slot Attendant experience preferredMust possess keyboard / keypad data entry skills, basic mathematical skills and a functional ability to read, write and understand EnglishDemonstrate capacity to learn multiple facets of slot operations.Understanding of gaming regulations related to slot operationsBasic knowledge of Word and ExcelAbility to identify areas on the gaming floor by slot zoneAbility to operate a two-way radio and other electronic equipmentWOULD BE NICE TO HAVE'S
Comprehensive understanding of gaming regulations related to slot operationsKnowledge in the operation of all slot machines and support technology currently in useFamiliar with property amenities and marketing promotions and ability to communicate those offerings to guestsTHE WORKING CONDITIONS
Must be able to lift 50 pounds unaided by others, and to move up to 125 pounds with appropriate equipment to facilitate movementStand and walk for the entire shift. Proper footwear is requiredCommunicate clearly in verbal and written EnglishBend, squat and stretch in areas of limited spaceWork in an environment that is subject to varying levels of cold, heat, smoke, light (including flashing lights), and soundMust be able to accurately count cash and differentiate between different denominations of moneyMust be able to use an in-ear communication deviceThis position requires availability to work various hours and shifts, including night, weekends, and holidaysVALUABLE TRAITS
50% logical / 50% creative / 100% AWESOMEEnjoy working with a team and alone as the situation dictatesAdaptive, Flexible!Embody "great attitude"Unwavering integrity and endless work ethicAppreciate constructive feedback, as well as graciously providing the sameTenacious and self-motivatedThis is not an exhaustive list of duties, responsibilities, and conditions.
Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer