Supv Health System Specialist - Director of Quality, Safety and Value Service

Director of Quality, Safety & Value Service

The Director of Quality, Safety & Value Service provides program oversight, coordination and leadership in quality and performance management processes. Responsible for planning, designing, integrating, implementing, modifying and administering a Quality and Performance Management Program. Operates under broadly delegated authority, taking action to develop or modify objectives and boundaries of assignment as indicated, and plays a critical role in organizational performance improvement.

Responsibilities include :

• Program oversight, coordination and leadership in quality and performance management processes throughout the facility.
• Planning, designing, integrating, implementing, modifying and administering a Quality and Performance Management Program to evaluate and continuously improve services to the Veterans it serves.
• Pursuit of excellence in performance in priority areas established by VHA nationally and at the Network level.
• Attainment of key organizational goals through direct responsibility and / or the application of expertise and oversight for the Quality, Safety and Value Service.
• Coordinate information gathering and completion of accreditation participation requirements for survey by the Joint Commission (TJC).
• Coordinate facility preparation, information gathering and completion of requests for inspection reviews and self-assessments by VISN20, VA Central Office (VACO) and the Office of Inspector General (OIG).
• Chair the Quality, Safety & Value Council and ensure assessment and monitoring of the overall QSV System for compliance with VHA Directive.
• Provide recommendations for new policies and procedures and revisions to existing policies and procedures as necessary.
• Implement the facility risk management program assuring systematic processes for management and review of administrative claims, tort claims, and incident reports.

Work Schedule : Monday-Friday; 8 : 00am-4 : 30pm. Telework : Not Available. Virtual : This is not a virtual position.

Requirements include :

Education : There is no educational substitution at this grade level.

Additional Information : Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer.