Description
Position : Junior Account Manager
Department : Sales Landauer Business
Reports to : Regional Sales Director
Location : Remote
Compensation : Base salary commission
About Us
Fluke Health Solutions Landauer business is a global leader in radiation safety and occupational monitoring. We are dedicated to delivering reliable innovative solutions and excellent customer service to support our clients in ensuring safety and regulatory compliance. Join our team and help enhance the customer experience create value through strategic account management and drive our mission to improve lives worldwide.
Position Overview
The Junior Account Manager will work closely with the Account Manager to maximize value within an assigned customer portfolio. This role will actively support upselling cross-selling and simplifying the customer journey by offering guidance timely support and impactful communication. The Junior Account Manager is a proactive customer partner focused on revenue growth customer satisfaction and engagement. This is a commissioned role ideal for individuals who excel in a collaborative environment and are motivated by building long-term customer relationships.
Key Responsibilities
Collaborate with the Account Manager to manage and grow an assigned customer portfolio.
Actively support upselling and cross-selling efforts by presenting relevant product and service solutions to customers.
Simplify and enhance the customer journey by addressing pain points providing clear communication and implementing solutions to improve interactions.
Partner with internal teams (e.g. product marketing customer service) to ensure consistent and high-quality service delivery.
Qualifications
What We Offer
Skills :
Serve as key point of contact for assigned customer accounts
High level of product knowledge required
Partner with and coordinate tasks with Customer Service Account Managers and Operations to ensure consistent and high quality service for customers to achieve sales targets.
The willingness to learn new skills tools and technologiesspecifically Jr. Account Manager will need to continue learning new MyLDR suite and added reports / features to present to customers.
Efficiently manage time to balance customer interactions administrative tasks and strategic planning.
Required Experience :
Manager
Key Skills
Business Development,Cement Plant,Business Support,Data Analysis,ASP
Employment Type : Full-Time
Department / Functional Area : Sales
Experience : years
Vacancy : 1
Account Manager • Everett, Massachusetts, USA