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Production Coordinator

Production Coordinator

Floor Coverings International of FresnoFresno, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We're Hiring : Production Coordinator Join Our Rapidly Growing Flooring Team!

At Floor Coverings International , our unique shop-at-home model lets customers get perfect new floors without ever leaving their home. With over 350,000 satisfied customers and a stellar 4.7-star average rating , we're growing six times faster than our competitorsand we need motivated, service-driven individuals to grow with us.

Were currently hiring Production Coordinators across the country to help deliver top-tier flooring installation experiences that meet and exceed customer expectations.

Why Youll Love This Role :

  • Full-time position
  • Company vehicle provided for work appointments
  • Be part of a fast-growing brand with a strong reputation
  • Work with a supportive and mission-driven team

What Youll Do :

  • Coordinate with sales staff weekly to align on project details and customer expectations
  • Accurately order products and follow up on deliveries
  • Schedule installations to match both customer and installer availability
  • Maintain ongoing communication with customers to ensure transparency and satisfaction
  • Confirm project scope and compensation with installers
  • Conduct walk-throughs and collect final payments
  • Ensure jobs are completed profitably and efficiently
  • Resolve issues quickly and professionally
  • Keep the showroom organized and assist with home shows and training
  • Continuously seek better installers and improve job quality

    • What Were Looking For :

  • 15+ years of flooring installation experience
  • 5+ years of customer service experience
  • 3+ years of project management experience
  • Natural leadership with the ability to manage installers and resolve conflicts
  • Highly organized and able to juggle multiple projects
  • Strong communication and problem-solving skills
  • Independent and self-motivated
  • Professional and customer-focused demeanor
  • Willingness to learn and grow in the flooring industry

    • Ready to take the next step in your career with a company that values service, integrity, and growth? Apply today and help us deliver beautiful floors and unforgettable customer experiences!

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    Production Coordinator • Fresno, CA, US