Mainframe Support Analyst

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This range is provided by Russell Tobin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00 / hr - $60.00 / hr

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Location : South Jordan, UT (Hybrid – 3 Days Onsite in a Week)

Summary

Seeking a Mainframe Support Analyst to join the Reliability & Production Engineering (RPE) team, responsible for maintaining critical production systems, ensuring operational reliability, and driving process improvements across global technology platforms.

Key Responsibilities

• Monitor, troubleshoot, and manage mainframe and distributed systems to ensure stable operations and rapid incident resolution.
• Handle production issues across COBOL, JCL, DB2, VSAM, and UNIX / Linux environments.
• Lead incident calls, coordinate with global teams, and provide real-time recovery updates to management.
• Manage ServiceNow tickets, job failures, and implement automation or workflow improvements.
• Participate in global “follow-the-sun” support and on-call rotations (including weekends).

Qualifications

Ideal Candidate

A proactive problem-solver who excels under pressure, collaborates globally, and is committed to operational excellence and continuous improvement.

Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Seniority level

Not Applicable

Employment type

Contract

Job function

Information Technology

Industries

Banking, Investment Banking, and Financial Services

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