.NET Production Support Engineer (Seattle)

Role : Location :

Job Type :

Job Description

Strong Experience in C# and Should have hands on experience in .net Web development using .net framework, Asp.Net, .Net MVC, C#, .Net Core)

Strong debugging and problem-solving skills and ability to work independently and in a team environment

Web application architecture and lifecycle understanding.

Analyze logs and trace issues

Perform root cause analysis (RCA)

Work independently and collaboratively in a support environment

Understanding of CI / CD pipelines and rollback procedures

Databases (SQL Server, Teradata), Oracle, Entity Framework / EF Core

JavaScript frameworks (Angular / React, NodeJs)

Test Driven development, Jasmine / Karma Unit testing and Protractor automation testing, NUnit / XUnit / SpecFlow.

DevSecOps (Git / ADO)

Rest API, API gateway

Experience in Agile and Waterfall methodology

Roles & Responsibilities

Provide ongoing support for .NET applications, ensuring stability, performance, and availability in production environments.

Possess strong knowledge of RDBMS databases such as SQL Server and Oracle to troubleshoot and optimize data-related issues.

Monitor application health and performance using tools like Azure Monitor, Application Insights, or custom logging frameworks.

Ensure responsiveness and reliability of applications by proactively identifying and resolving performance bottlenecks and system errors.

Implement and maintain security and data protection measures, including access control, encryption, and secure configuration.

Collaborate with business stakeholders to understand and support business process enhancements, ensuring minimal disruption to production systems.

Troubleshoot, debug, and upgrade software components as needed, including hotfixes and minor enhancements.

Analyze and identify downstream implications of data loads / migrations, ensuring data quality and compliance with regulatory standards.

Monitor and optimize SQL scripts, document database requirements, and investigate data anomalies in production systems.

Work directly with business users and analysts to comprehend requirements, validate fixes, and ensure smooth operations.

Participate in incident and problem management processes, including ticket resolution, escalation handling, and post-incident reviews.

Support DevSecOps practices using tools like Git and Azure DevOps (ADO) for deployment monitoring and rollback procedures

Base Salary Range : $100,000 - $120,000 per annum

TCS Employee Benefits Summary :

Discretionary Annual Incentive.

Comprehensive Medical Coverage : Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support : Maternal & Parental Leaves.

Insurance Options : Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth : Commuter Benefits & Certification & Training Reimbursement.

Time Off : Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance : Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.