Pharmacy Technician

Job Description

Job Description

We are seeking a detail-oriented Pharmacy Technician to join our Specialty Pharmacy team. This long-term contract position is ideal for someone skilled in patient and provider communication, prescription data entry, and supporting pharmacists in medication dispensing. The role involves verifying patient information, managing calls and faxes, and ensuring prescription accuracy in a fast-paced, compliance-driven environment.

Responsibilities :

• Respond promptly to inbound calls from patients, prescribers, and healthcare professionals, ensuring excellent customer service.
• Manage and prioritize order queues, processing the oldest requests first to maintain workflow efficiency.
• Oversee the accurate shipment of specialty pharmacy orders, ensuring timely delivery to patients.
• Monitor pharmaceutical inventory levels, including ordering, receiving, verifying, and stocking medications and supplies.
• Uphold federal and state regulations and adhere to ethical standards in all aspects of job performance.
• Collaborate with team members to address operational challenges and complete assigned tasks effectively.
• Maintain detailed and accurate records of pharmacy operations to ensure compliance and accountability.
• Assist in resolving issues related to patient scheduling, insurance verification, and electronic medical records.
• Perform other duties as assigned to support the overall functioning of the pharmacy.
• Continuously update knowledge of medical terminology to improve communication and administrative processes.
• Proficiency in basic medical terminology and ability to apply it effectively in daily tasks.
• Strong understanding of medical insurance verification processes and patient scheduling systems.
• Experience working with electronic medical records and handling sensitive patient information.
• Skilled in answering inbound calls and providing outstanding customer support.
• Familiarity with pharmacy operations, including inventory management and order processing.
• Ability to manage queues and prioritize tasks to meet deadlines.
• Commitment to adhering to legal and ethical standards in healthcare settings.
• Excellent organizational and communication skills to coordinate with patients and healthcare professionals.

Other :