Clinical Laboratory Assistant- Phlebotomy Technician

Signature Healthcare’s Brockton Hospital is hiring for a Clinical Lab Assistant-Phlebotomy Technician in Brockton, MA.

Our recently renovated Brockton Hospital is a modern healthcare facility with a focus on superior patient care and safety. Following extensive renovations, the hospital is equipped with an advanced infrastructure to meet the evolving healthcare needs of the community. Join our team at Brockton Hospital and be better and stronger than ever.

Clinical Lab Assistant-Phlebotomy Technician Roles and Responsibilities :

Collect blood samples according to laboratory policies and procedures in the outpatient and inpatient setting.

Register patients as required

Order appropriate laboratory testing as requested by providers

Receive specimens individually or by batch into the LIS

Batch specimens to secondary locations as required

Process specimens for both in-house and reference laboratory testing according to testing requirements

Ensure specimens are collected, stored and processed according to testing requirements

Cancel and request new samples when integrity is compromised

Deliver specimens to appropriate area of the laboratory to ensure testing is performed in a timely manner

Load specimens onto the laboratory track system as required, ensuring sample integrity throughout the process

Perform add-on testing as requested ensuring appropriate specimen requirements are followed

Ensure patient / specimen identity by confirmation of two identifiers throughout all steps of collection, aliquoting and processing of specimens

Demonstrate knowledge of specimen priorities and the ability to prioritize appropriately

Clarify all unclear orders prior to collection or processing

Answer telephone according to Laboratory policy, take and relay messages accurately to the appropriate person

Assist callers with questions or direct them to appropriate resource

Fax patient results according to laboratory policy

Provide excellent customer service to patients, physicians and other healthcare providers

Effectively communicate information and instructions regarding tests and specimen collection to patients and / or family members, physicians, other healthcare providers in a respectful manner

Communicate issues or significant events to both management and incoming shifts

Follow up on events with patients and / or healthcare providers and document appropriately

Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.

Commit to recognize and respect cultural diversity for all customers (internal and external).

Communicate effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.

Perform other duties as assigned

Required Skills & Qualifications :

At Signature Healthcare we offer an inclusive and welcoming culture for our employees to grow and flourish., so if you're interested in this opportunity but your experience does not align with every qualification, we encourage you to apply. You may be just the right candidate for this or other opportunities.

Required

• High School Education or equivalent required.

Preferred

Experience in medical terminology, customer service and patient registration. Post High School education in business or liberal arts desirable.

Phlebotomy (ASCP) or Medical Assistant certification preferred but not required.

Software / Hardware : Meditech, Lattice

Working at Signature Healthcare

For 125 years, Signature Healthcare has been dedicated to delivering personalized healthcare services in a welcoming and medically advanced environment as one of the only not-for-profit community-based healthcare systems in Southeastern Mass. Our focus on quality care, matched with our commitment to serving every individual, fosters an inclusive and supportive environment for our employees to grow and flourish in their careers. Join Signature Healthcare and enjoy a fulfilling work experience, complemented by our comprehensive benefits package, including but not limited to :

Medical, Dental, and Vision

Life and Disability

Retirement Savings Plan

Employee Assistance Program (EAP)

Voluntary Benefits (Accident, Home & Auto, Pet, etc.)

Tuition Reimbursement

PTO and Paid Holidays

Apply today with Signature Healthcare and help us become better and stronger than ever.