Crime Prevention Specialist (US)

Crime Prevention Specialist

Work Location : Jacksonville, Florida, United States of America Hours : 40 Pay Details : $34.75 - $52.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line Of Business : Financial Crimes & Fraud Mgmt

Job Description

The Crime Prevention Specialist provides internal and external direction and advice on protection of organizational assets and human resources by consulting to internal partners on operational needs. Primary liaison with law enforcement. Manages relationships with senior business leaders and acts as ambassadors who build awareness of GSI's Physical Security programs and engages with partners to leverage these services.

Depth & Scope :

• Expert level professional role requiring in-depth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas
• Integrates the broader organizational context into advice and solutions within own area
• Understands the industry, competition and the factors that differentiate the organization
• Applies best practices to implement process, product or service improvements
• Manages multiple programs / projects / initiatives of moderate scope and complexity
• Acts as a subject matter expert within their own area of specialty or a resource for others
• Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs
• Contributes to setting standards within area of expertise
• Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
• Uses advanced methods to contribute to new solutions and recommend standards against which others will operate
• Impacts a range of functional programs and operations across own and related teams
• Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels
• Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels
• Works independently as the senior technical lead and guides others within area of expertise
• Identifies and leads problem resolution for complex issues at all levels

Education & Experience

Undergraduate degree or relevant professional certifications, designations, or equivalent required 7+ years relevant experience Professional designation in security management (e.g. ASIS Certified Protection Professional [CPP], CSIS Accredited Security Professional [ASP] or Certified Security Professional [CSP], preferred Proficient knowledge of physical security and crime prevention methods, regulatory environment, banking industry, policies and procedures, products, services, systems and reporting Knowledge of risk management environment, standards and regulations Knowledge of current and emerging trends Skill in mentoring / coaching others Skill in identifying complex problems, reviewing related information, developing and evaluating options and implementing effective solutions Skill in using computer applications including MS Office Ability to communicate effectively in both oral and written form Ability to work collaboratively and build relationships Ability to work successfully as a member of a team and independently Ability to exercise sound judgement in making decisions Ability to analyze, organize and prioritize work while meeting multiple deadlines Ability to handle confidential information with discretion

Customer Accountabilities

Executes on physical security plans, programs, procedures Provides support with analysis, reporting, and recommendations for improvement, input to help develop metrics and reporting, and data for use in threat and risk assessments and physical security surveys Enhances and establishes awareness and commitment to TD's physical security program Creates and submits detailed reports and logs to supervisors (i.e., updates to databases) Identifies various types of fraud and escalation procedures Provides input for office layout, security systems and hardware designs, security guard service, vendor selection, and facility security procedures Observes and reports on the performance of all contractors for security services and facility security systems Recommends and helps implement emergency response plans for employees and business groups considered high risk for physical security incidents Provides security support to HR for employee terminations, harassments or other risky situations in the workplace Manages external relationships with partners in government, security, law enforcement, emergency service officials, and other industry peers

Shareholder Accountabilities

Participates in the annual planning cycle which may include confirming quarterly forecast amounts (invoices and estimates) for quarterly budget lockdown Manages the appropriate use of assigned resources (i.e., people, budget, processes) within area of responsibility Plans and delivers efficient and cost-effective processes that support and promote the implementation of programs Evaluates the effectiveness of processes / services and recommend / champion possible enhancements Ensures a high level of service by setting clear service standards, measuring effectiveness, maintaining appropriate resources and streamlining processes to meet / exceed standards Identifies ways to increase production efficiencies in order to maximize dollars spent on all programs Prioritizes and manages own workload to meet service level requirements for service and productivity Adheres to enterprise frameworks or methodologies that relate to activities for respective business area(s) Ensures respective programs / policies / practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate Protects the interests of the organization identifies and manages risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues Conducts internal and external research projects; support the development / delivery of presentations / communications to management or broader audience Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs / policies / practices Monitors service, productivity and assesses efficiency levels within own function and implement continuous process / performance improvements where opportunities exists Applies subject matter expertise in the discipline, provides guidance, assistance and direction to others

Employee / Team Accountabilities

Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest Provides thought leadership and / or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit Keeps current on emerging trends / developments and grow knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices. Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships. Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area / function and the bank, both internally and / or externally

Preferred Qualifications

Ability to conduct comprehensive physical security risk assessments across company sites and facilities Experience assisting in security audits, and conduct in person training Familiar with risk management platforms Familiarity with the ONTIC Security Intelligence platform Evaluate security systems such as surveillance (CCTV), access control, intrusion detection, lighting, and perimeter protection Provide security design input for new facility construction, renovations, or relocations Experience in sectors such as critical infrastructure, healthcare, finance, law enforcement / government Familiarity with physical security standards and frameworks (e.g., ISO 31000, NIST, DHS Risk Management Process) Experience with data visualization tools (e.g., Power BI, Tableau) or mapping / GIS platforms for spatial risk assessments

Physical Requirements

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100% Domestic Travel Occasional International Travel Never Performing sedentary work Continuous Performing multiple tasks Continuous Operating standard office equipment - Continuous Responding quickly to sounds Occasional Sitting Continuous Standing Occasional Walking Occasional Moving safely in confined spaces Occasional Lifting / Carrying (under 25 lbs.) Occasional Lifting / Carrying (over 25 lbs.) Never Squatting Occasional Bending Occasional Kneeling Never Crawling Never Climbing Never Reaching overhead Never Reaching forward Occasional Pushing Never Pulling Never Twisting Never Concentrating for long periods of time Continuous Applying common sense to deal with problems involving standardized situations Continuous Reading, writing and comprehending instructions Continuous Adding, subtracting, multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.