Director – Tech Portfolio Governance

About the Role

This role sits within the GTS Strategy & Governance team, part of the broader Global Technology Solutions (GTS) organization. The Director of Tech Portfolio Governance leads portfolio governance across Gap Inc.’s strategic pillars — Customer (Digital, Stores, Marketing), Product (Merchandising, Inventory, Supply Chain), and Enterprise Functions (HR, Finance, Real Estate, etc.). The role ensures the disciplined management of the enterprise technology portfolio, enabling transparency, financial accountability, and strategic alignment with business outcomes.

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

You will serve as a central leader in portfolio governance, working closely with Technical Program Managers (TPMs), Product Managers, and the Technology Leadership Team (LT) to provide clarity on what has been delivered, what’s coming next, and how value is being realized against investment. This role requires strong governance expertise, financial acumen, and a consulting-oriented approach to translating business priorities into actionable insights.

What You'll Do

• Lead governance processes across GTS portfolios, ensuring visibility of quarterly and annual commitments and outcomes across Customer, Product, and Enterprise functions.
• Establish standardized practices, tools, and templates to scale portfolio governance across GTS.
• Partner with TPMs to synthesize quarterly and annual plans into clear, high-level portfolio views for the Technology LT.
• Create consistent executive reporting that highlights : Work completed each quarter, Planned work for upcoming quarters, Financial tracking vs. portfolio budgets, and Value realized based on business case delivery.
• Oversee capacity governance across all portfolios, ensuring alignment of tech resources with strategic outcomes.
• Facilitate forums with tech and business leadership to make decisions on resource trade-offs, reallocation, and priority shifts.
• Maintain financial governance frameworks to monitor budgets, spend, and return on investment across the tech portfolio.
• Continuously evaluate and improve governance processes to ensure agility, predictability, and business impact.

Who You Are

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