Customer Service Rep

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Description

Customer Service Representative

Job Details

Job Type

Full-time

Buffalo, NY

Description

Join Our Team

Customer Service Representative

Who is Kee Safety Inc?

Separating People from Hazards is our life's work. Kee Safety, Inc. is the North American business operation of Kee Safety, Ltd. in the United Kingdom. We maintain a strong sales presence here in the USA with our manufacturing and warehouse center headquartered in Buffalo, New York.

Kee Safety is the leading global supplier of safety systems and solutions. When you join the Kee Team, you are not only aligning yourself with the leading safety and fall prevention experts in North America but with people who are passionate about fall prevention, safety, and who care about their company and its customers.

At Kee Safety, we are always looking for driven, talented individuals to join our team and contribute to our mission of providing innovative safety solutions. Our company culture is built on collaboration, diversity, and a commitment to excellence, and we are proud to offer a range of exciting career opportunities in engineering, sales, marketing, operations, and more. If you're ready to take the next step in your career and make a meaningful impact in the safety industry, we invite you to apply and become a part of our team.

What Can We Offer You?

We are proud of our culture. We believe in our employees and understand that when they are engaged and happy - they will thrive and our business will grow.

Our corporate culture includes :

• A strong, collaborative work environment
• Training, training and more training
• Development programs created to empower our team
• Life-long friendships
• Our Kee Giving Sponsorship Program : Kee Safety will donate to community initiatives that employees support outside of work

Kee Safety provides some of the best benefits around :

Job Summary

This Customer Service role serves as the primary point-of-contact for all internal Business Unit order fulfillment. This position reports directly to the Operations Manager, and works with the Operations departments (Purchasing, Logistics, Warehouse) to ensure customers' needs and company goals are met. The Customer Service employee will have day-to-day responsibility for entering sales orders, responding to customer requests, and resolving customer issues in a timely manner.

Job Responsibilities

Requirements

Requirements

Education and Experience

Individual characteristics

Special / Particular Requirements (safety, physical, etc) The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EOE