Service Advisor

Service Advisor

About Model 1 Commercial Vehicles : Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation's largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what's next. It's the strength of our relationships both with customers and manufacturers that allows us to keep a finger on the pulse of what our customers need and what's possible to not just source but create together. Whether it's custom-built vehicles or alternative fuel and electric vehicle (EV) options, customers have a partner from challenge all the way through solution and beyond.

Our Core Values : At Model 1, we are committed to living our core values :

• Solving Problems : Trust what you know. Work together to find solutions. See every angle and figure it out.
• Setting the Tone : Establish the mood that puts others at ease. Be the person that you'd want to interact with approachable and transparent.
• Drive Forward : Keep your eyes up to see what's ahead. Imagine better methods. Seize opportunities. Move the business and the market, meaningfully.
• Find Balance : Match your energy at work to your energy with family, friends, and community. Decide and align your priorities. Pour into yourself and those around you.
• Own It : Take the extra step. Fix issues when they come up. Care from start to finish. Do the right thing, every time.

Job Summary : The Service Advisor is responsible for managing and maintaining all work orders in the Retail, warranty, and Internal, service departments. Position will oversee all service operations from Exede and advise as needed. Also responsible for distributing jobs to internal service writer, as well as overseeing the Retail department and assisting when needed. Must have extensive knowledge of Model 1 customer base and be able to identify specific needs of individual customers. This person shall be the main line of communication to salesmen regarding progress on deals. Position will also assist on warranty claims and assure all claims are processed properly, and assist when needed. Must be aware of service department policies and procedures, along with the correct procedure to open and close retail work orders. This position works under minimal supervision.

Responsibilities :

Qualifications :

Physical Requirements :

Pay Range : $19 - $30 an hour