Talent.com
HSPD-12: Government Badging & Credentialing Specialist
HSPD-12: Government Badging & Credentialing SpecialistCitizant • Ogden, UT, United States
HSPD-12 : Government Badging & Credentialing Specialist

HSPD-12 : Government Badging & Credentialing Specialist

Citizant • Ogden, UT, United States
30+ days ago
Job type
  • Full-time
Job description

Company Description

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values : Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Description

Duties and Responsibilities :

Enrollment Process Management :

  • Schedule appointments and / or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets.
  • Answering phone calls / email inquiries for all things related to PIV credentials and access control matters.
  • Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Documentation and Data Collection :

  • Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
  • Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
  • Verification and Authentication :

  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
  • Data Security and Privacy :

  • Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
  • Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
  • Communication :

  • Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
  • Provide excellent customer service to address questions and concerns related to the enrollment process.
  • Escalation management, as it involves listening, understanding, and responding to customer needs and expectations.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Recordkeeping :

  • Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
  • Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files.
  • Compliance and Training :

  • Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
  • Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
  • Qualifications

    Required Competencies :

  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
  • Attend local hiring events 3-4 times a month (frequency may vary depending on business needs).
  • Perform other job-related duties as assigned.
  • Education :

  • High School diploma, GED certification
  • Physical Requirements :

  • The role primarily involves sedentary work.
  • There may be occasional instances of stair climbing.
  • Periodic standing and / or walking for extended durations may be required.
  • Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25-30 lbs.
  • Requires typing for most of the day.
  • Effective communication requires frequent periods of talking and listening.
  • Clearance Requirement :

  • U.S. citizenship is required.
  • Active Public Trust / MBI clearance or the ability to obtain one.
  • Starting salary range :

  • $37,500-$44,600 (depending on experience)
  • Citizant offers a competitive benefits package, including :

  • Health and Welfare (H&W) benefit
  • Medical, dental, and vision insurance
  • Life and Disability Insurance
  • 401(k)
  • Generous Paid Time Off (PTO)
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)
  • Tuition Assistance & Professional Development Program
  • Disclaimer : Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!

    Additional Information

    Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

    Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    Create a job alert for this search

    Credentialing Specialist • Ogden, UT, United States

    Related jobs
    Associate Specialist, Corporate Credentialing (Remote)

    Associate Specialist, Corporate Credentialing (Remote)

    Molina Healthcare • Layton, UT, United States
    Remote
    Full-time
    Molina's Credentialing function ensures that the Molina Healthcare provider network consists of providers that meet all regulatory and risk management criteria to minimize liability to the company ...Show more
    Last updated: 3 days ago • Promoted
    Director, Women's Rural Health Access Program

    Director, Women's Rural Health Access Program

    Wellstar Health System • Ogden, UT, US
    Full-time
    The Director of Wellstar's Rural Health Access Program serves as the leader of Wellstar's Rural Health Access Program.This role is responsible for program development, implementation, oversight, fo...Show more
    Last updated: 5 days ago • Promoted
    Developmental Specialist

    Developmental Specialist

    Centro • Clinton, UT, United States
    Full-time
    Are you dedicated to improving the lives of children and families?.If so, we have an exciting opportunity for you! Join our team as a. In this distinctive role, you will serve as a case manager for ...Show more
    Last updated: 4 days ago • Promoted
    Technical Order Management Agency (TOMA Support)

    Technical Order Management Agency (TOMA Support)

    BAE Systems USA • Hill AFB, UT, United States
    Full-time
    BAE Systems is looking for a Technical Order Management Agency (TOMA Support) to join our team for an exciting opportunity supporting an acquisition program for the Nuclear Command, Control, and Co...Show more
    Last updated: 6 days ago • Promoted
    IT Business Development Leader for US Federal Government Contracting

    IT Business Development Leader for US Federal Government Contracting

    Omm IT Solutions • Ogden, UT, US
    Full-time
    We are seeking a highly experienced, deeply connected Business Development (BD) Leaderideally a retired federal official, agency contracting officer, or freelance business development executivewho ...Show more
    Last updated: 22 days ago • Promoted
    Program Integrity Consultant

    Program Integrity Consultant

    Staffing • Ogden, UT, US
    Full-time
    Medicaid Program Integrity Senior Consultant.Client is seeking a Medicaid Program Integrity Senior Consultant to join our Medicaid consulting team in a subcontractor role.As part of our consulting ...Show more
    Last updated: 22 days ago • Promoted
    Compliance Specialist

    Compliance Specialist

    Weber Human Services • Ogden, UT, US
    Full-time
    Weber Human Services (WHS), located in Ogden, Utah serves a growing urban population residing in Weber and Morgan Counties. We are an organization dedicated to helping those in need rebuild their li...Show more
    Last updated: 14 hours ago • Promoted • New!
    Per Diem / PRN Behavioral Health Technician - $31 per hour

    Per Diem / PRN Behavioral Health Technician - $31 per hour

    HealthTrust Workforce Solutions Local • Ogden, UT, United States
    Full-time
    HealthTrust Workforce Solutions Local is seeking a per diem / prn Behavioral Health Technician for a per diem / prn job in Ogden, Utah. Job Description & Requirements.Posted rates reflects the maxim...Show more
    Last updated: 30+ days ago • Promoted
    Credentialing Specialists

    Credentialing Specialists

    Armada • Ogden, UT, United States
    Full-time
    Type : Full TimeLocation : Ogden, UTOvertime Exempt : YesReports To : ARMADA HQTravel Requirement : YES, nationwide to support onsite credentialing operations as mission needs require.Security Clearance...Show more
    Last updated: 13 hours ago • Promoted • New!
    Unit Mobility Support

    Unit Mobility Support

    ITA International • Ogden, UT, US
    Full-time
    ITA International Unit Mobility Support.ITA International is seeking a Unit Mobility Support individual to join the team supporting the 391st Fighter Squadron at Hill Air Force Base, Utah.Prepare a...Show more
    Last updated: 30+ days ago • Promoted
    Safety (EMT) & Security Specialist - Grave Shift

    Safety (EMT) & Security Specialist - Grave Shift

    Lifetime Products • Clearfield, UT, United States
    Full-time
    Safety (EMT) & Security Specialists to join our team on the Swing shift.The Safety (EMT) & Security Specialist will be responsible for providing security for Lifetime Products employees, property a...Show more
    Last updated: 5 days ago • Promoted
    HSPD-12 : Government Badging & Credentialing Specialist (Ogden - REF1538Q) • •

    HSPD-12 : Government Badging & Credentialing Specialist (Ogden - REF1538Q) • •

    Citizant • Ogden, UT, United States
    Full-time
    Citizant is a leading provider of professional IT services to the U.We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data ...Show more
    Last updated: 30+ days ago • Promoted
    Per Diem / PRN Behavioral Health Technician

    Per Diem / PRN Behavioral Health Technician

    HealthTrust Workforce Solutions Local • Ogden, UT, US
    Full-time
    HealthTrust Workforce Solutions Local is seeking a per diem / prn Behavioral Health Technician for a per diem / prn job in Ogden, Utah. Job Description & Requirements.Posted rates reflects the m...Show more
    Last updated: 30+ days ago • Promoted
    Job Coach

    Job Coach

    Chrysalis • Riverdale, UT, United States
    Full-time +1
    Ogden Area - Riverdale, UT - Schedule is Part time 25 hours a week, working a mixture of Days / Swings and be expected to help with weekends and holidays. Hourly Wage : $15 with potential of wage incre...Show more
    Last updated: 13 days ago • Promoted
    Specialist, Appeals & Grievances

    Specialist, Appeals & Grievances

    Utah Staffing • Layton, UT, US
    Full-time
    Responsible for reviewing and resolving member and provider complaints and communicating resolution to members and provider (or authorized representatives) in accordance with the standards and requ...Show more
    Last updated: 30+ days ago • Promoted
    Manager Programs 2 - Guidance System Integration Supplier Management Lead

    Manager Programs 2 - Guidance System Integration Supplier Management Lead

    Northrop Grumman • Roy, UT, US
    Full-time
    Manager Programs 2 - Guidance System Integration Supplier Management Lead.Northrop Grumman Defense Systems is seeking a Manager Programs 2 - Guidance System Integration Supplier Management Lead.Thi...Show more
    Last updated: 15 days ago • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Tremonton, UT, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Agency Associate - Early Career Program 2026

    Agency Associate - Early Career Program 2026

    Marsh McLennan • Ogden, UT, US
    Full-time
    Agency Associate Early Career Program 2026.Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people. The industry's brightest tale...Show more
    Last updated: 22 days ago • Promoted