Tasting Room Manager South Coast Winery Resort & spa

Tasting Room Manager

South Coast Winery Resort & Spa and Carter Estate Winery Resort are premier destinations in Temecula Wine Country, offering award-winning wines, exceptional hospitality, and unforgettable experiences. We are seeking an experienced and passionate Tasting Room Manager to lead our dynamic team and deliver world-class service to our guests.

Key Responsibilities :

• Develop and implement wine knowledge and sales training programs for the tasting room team.
• Lead, mentor, and motivate staff to achieve sales goals and deliver outstanding customer service.
• Ensure compliance with company policies, labor regulations, and state alcohol service laws.
• Manage administrative tasks including payroll, scheduling, inventory control, and reporting.
• Monitor and maintain cleanliness and presentation of tasting room and member lounge facilities.
• Collaborate with marketing and retail teams to create innovative promotions and events.
• Control expenses and manage budgets for labor, cost of sales, and other operational costs.
• Handle guest feedback and resolve issues promptly and professionally.
• Conduct performance evaluations and support career development for team members.

Qualifications :

What We Offer :