Overview
Are you eager to grow in a fun and dynamic work environment? We are experiencing remarkable growth and are seeking dedicated, ambitious and enthusiastic people who want to grow with the company! Earn Monthly Bonuses and enjoy Great Employee Discounts!
SUMMARY
The Shift Supervisor is responsible for supporting the Store Leadership Team in the absence of a manager on the sales floor. The Shift Supervisors primary duties consists of supervising store staff, ensuring the highest level of customer engagement, and selling. The Shift Supervisor represents the brand, operates in a professional manner, engages customers, maintains store standards, and supports teamwork.
We will never communicate with you via text message to discuss or schedule job interviews. We will never ask you for any personal information over the phone, via email or via text.
Qualifications
Requires ability to lift large and heavy packages and boxes rapidly and constantly and to perform a continuous process of loading and unloading large boxes throughout a scheduled shift
- Able to reach overhead, bend, kneel, and carry product, necessary for customer service, inventory re-stock, processing shipment and store merchandising
- The ability to stand / walk for extended periods of time
- Must have ability to safely lift 50 lbs. without restrictions
- Able to regularly perform store maintenance items : sweep, vacuum, empty trash, clean
- Ability to use and climb ladders and / or step stools
- Requires ability to perform repetitive motions (i.e. hanging, folding, ringing up customers, etc.)
- The ability to use caution when dealing with difficult customers, houseless and / or transients and avoid confrontations
- Noise level in the work environment is usually moderate to loud
- Adult content environment
- Must be at least 18 years old
All job requirements in the job description provided indicate the minimum level of knowledge, skills,
and / or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.
I have read and understand the job requirements, responsibilities and expectations set forth in the job description provided for my position. I attest that I can perform the essential job functions as outlined with or without any reasonable accommodations.
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Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assists Store Management with generating sales potential by being a constant presence on the sales floor and setting the pace and energy while ensuring the integrity of the brandResponsible for holding store keys to open and close without management as necessaryEnsures that customer service is the number one priority and partners with Sales Associates in order to achieve sales goals and KPIsManages rest and meal break schedules and ensures that all zones are coveredProvides relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling and sales floor etiquetteAssists with managing company standards of merchandise presentations, signage and displaysEscalates performance concerns to the Store ManagerMotivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customersAssists with store security including checking bags and monitoring fitting roomsEnsures that store staff are treated professionally, courteously and respectfullyResponsible for processing return / exchange transactions, authorizing promotional discounts and employee sales in the absence of a managerAdheres to and ensures compliance with all LP policiesHas full understanding / knowledge of inventory management proceduresRepresents the company in a professional and positive mannerOther duties as assignedQUALIFICATION S
At least 1 year of key holder experience in a retail setting preferredExcellent verbal and written communication skillsMust be available to work weekends (Friday, Saturday, and Sunday)Must commit to two store closings per week, including one being Friday or SaturdayAbility to utilize retail POS System & Inventory ScannerMust be able to make change using American Monetary unitsAbility to carry out detailed tasks and projects with minimal direction or supervisionStrong interpersonal skills and ability to build positive working relationshipsCompletion of the Shift Supervisor three month training program