Technical Support Evaluation SpecialistsSepal • Denver, CO, United States

Technical Support Evaluation Specialists

Sepal • Denver, CO, United States

6 days ago

Job type

Full-time

Job description

Join Sepal AI in a vital research project aimed at enhancing AI models through real-world task simulations! We are looking for skilled support professionals to help us craft realistic test cases that mirror the daily problem-solving activities of IT and technical support roles. Your expertise will be instrumental in creating a robust AI evaluation dataset that reflects real workplace challenges.

In this role, you will :

Share your professional insights
Draft support queries and resolve workflows
Review AI model performance

This project focuses on ensuring model safety and alignment using grounded examples.

Project Scope :

Starts with a paid trial (2-4 days) to ensure alignment on quality and expectations

Requires an estimated 40-100 total hours of work through December 29th

Offers flexible hours - work on your own schedule while meeting project deadlines

Is entirely remote, allowing you to work from anywhere

Must-Have Qualifications :

4+ years of full-time experience in a technical support or help desk role

Fluency in English

U.S. residency

Access to a reliable laptop or desktop computer with internet connectivity

Comfortable using messaging, video calls, and file uploads

Able to follow detailed instructions and work independently

Compensation & Logistics :

$38-$87 per hour based on experience and fit

Bonus compensation for task completion and quality contributions

Bi-weekly payments via tracked hours

Ability to work remotely and asynchronously, anytime, from anywhere

Current employment in the field is not required

Create a job alert for this search

Technical Support Specialist • Denver, CO, United States

Related jobs

Remote Consumer Feedback Specialist (Hiring Immediately)

Earn Haus • Castle Pines North, Colorado, US

Remote

Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more

Last updated: 30+ days ago • Promoted

Technical Support Specialist

Flowhub • Denver, Colorado, USA

Full-time

As a Technical Support Specialist at Flowhub you will play a key role in providing top-notch technical assistance to our customers in the cannabis industry. Your main responsibilities will include t...Show more

Last updated: 14 days ago • Promoted

Technical Support Analyst I

Care Synergy • Denver, Colorado, USA

Full-time

Care Synergy has an immediate opening for a Technical Support Analyst I.This position can be based out of one of the following office locations : Denver Ft. Collins or Colorado Springs CO.Based on po...Show more

Last updated: 6 days ago • Promoted

Implementation Configuration Specialist (Remote)

Businessolver • Denver, Colorado, USA

Remote

Full-time +1

Since 1998 Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize be...Show more

Last updated: 17 days ago • Promoted

Implementation Specialist-MarianaTek (REMOTE)

Xplor • Denver, Colorado, USA

Remote

Full-time

Join our Fitness & Wellbeing vertical as an.We say that because we know that every conversation we have every code line we write and every interface we design is another opportunity for us...Show more

Last updated: 23 days ago • Promoted

Product Support Specialist II

ZOLL Resuscitation • Broomfield, CO, United States

Full-time

At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwar...Show more

Last updated: 9 days ago • Promoted

Behavior Specialist - Castle Rock, CO

Center for Social Dynamics • Castle Rock, CO, United States

Part-time

Many companies say they offer growth.At CSD, we show you how to earn it-step by step.Apply today and start your journey with a clear path to career advancement. We are currently seeking a Behavior S...Show more

Last updated: 30+ days ago • Promoted

Technical Support Specialist - HYBRID

Motorola Solutions • Westminster, CO, United States

Full-time

At Motorola Solutions, we believe that everything starts with our people.We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.Our critical comm...Show more

Last updated: 30+ days ago • Promoted

Remote Side Hustle Evaluator - Flexible Online Gig Work

Finance Buzz • Sedalia, Colorado, US

Remote

Temporary

Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz.Thi...Show more

Last updated: 30+ days ago • Promoted

Product Support Specialist

AGCO • Westminster, CO, United States

Full-time

Solutions for Every Season We engineer and deliver precision ag hardware, software, and cloud-based platforms that connect every corner of the farm. The Product Support Specialist is responsible for...Show more

Last updated: 10 days ago • Promoted

Customer Support Specialist

Modern Campus • Denver, CO, US

Full-time

Modern Campus is obsessed with empowering its 1,800+ higher education customers to thrive when radical transformation is required to respond to lower student enrollments and revenue, rising costs, ...Show more

Last updated: 20 days ago • Promoted

Sterile Processing Tech

AdventHealth • Castle Rock, CO, United States

Full-time

All the benefits and perks you need for you and your family : .Student Loan Repayment Program.Whole Person Wellbeing Resources. Joining AdventHealth is about being part of something bigger.Its about b...Show more

Last updated: 17 days ago • Promoted

Remote Text Quality Evaluator

Outlier • Thornton, CO, United States

Remote

Full-time

Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...Show more

Last updated: 10 days ago • Promoted

Specialist, Clinical Applications Support

ArchWell Health • Denver, CO, United States

Full-time

Must be able to work PST / MST hours.The Clinical Applications Support Specialist will act as a key contributor to the configuration and buildout of eClinicalWorks for ArchWell Health.This role will ...Show more

Last updated: 14 days ago • Promoted

Senior Specialist, Technical Evaluations & Proposals

Resilience • Denver, CO, United States

Full-time

A career at Resilience is more than just a job - it's an opportunity to change the future.Resilience is a technology-focused biomanufacturing company that's. We're building a sustainable network of ...Show more

Last updated: 10 days ago • Promoted

Technical Customer Support Professional

Trimble • Westminster, CO, US

Full-time

Ready to be the crucial link that connects our customers to success in Field Systems?.The primary responsibility of this role is to interact with customers and company representatives across variou...Show more

Last updated: 21 hours ago • Promoted • New!

Tier 2 Customer Support Specialist

VirtualVocations • Littleton, Colorado, United States

Full-time

A company is looking for a Tier 2 Customer Support Specialist to provide mid-level technical support for various digital platforms. Key Responsibilities Troubleshoot and resolve complex user issue...Show more

Last updated: 28 days ago • Promoted

Quality Improvement Specialist

Colorado Staffing • Denver, CO, US

Full-time

Quality Improvement Project Support.Responsible for providing project support by gathering data, conducting research, maintaining records and tracking issues. Performs and assists in studies and ini...Show more

Last updated: 5 days ago • Promoted