Dealer Customer Experience Manager
Porsche Charlotte NorthlakeCharlotte, NC, US30+ days ago
Job type
- Full-time
Job descriptionExcellent communication and interpersonal skills Previous experience in customer service or a related field Strong problem-solving abilities Attention to detail and ability to multitask
Description of the role
The Dealer Customer Experience Manager at Porsche Charlotte Northlake is responsible for ensuring a seamless and positive experience for customers visiting the dealership.
Responsibilities
- Manage customer interactions to ensure satisfaction and loyalty
- Resolve customer complaints and issues in a timely and efficient manner
- Coordinate with other departments to streamline the customer experience
- Develop and implement strategies to improve customer service
Requirements
Benefits
We offer competitive compensation and benefits packages.
Details will be discussed during the interview process.
About the Company
Porsche Charlotte Northlake is a leading Porsche dealership in Charlotte, NC, committed to providing exceptional service and experiences to our customers.
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Customer Experience Manager • Charlotte, NC, US
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