Client Relationship Representative

Company Description

About Us

At Sonar Spark, we specialize in innovative marketing solutions tailored to connect brands with their ideal audience. Based in Kansas, MO, our mission is to help businesses grow through creative campaigns, strategic messaging, and client-focused services. We are committed to excellence, collaboration, and delivering measurable results across multiple industries.

Job Description

Job Description

We are seeking a Client Relationship Representative to join our team in Kansas City, MO. In this role, you will serve as the primary point of contact for our clients, ensuring satisfaction through effective communication and proactive relationship management. You will work closely with internal departments to coordinate services and provide a seamless client experience from onboarding to continued partnership.

Responsibilities

• Build and maintain strong, long-lasting client relationships
• Serve as the main liaison between clients and internal teams
• Identify client needs and ensure timely and successful delivery of solutions
• Monitor client accounts and assist with issue resolution
• Conduct regular check-ins and performance reviews with clients
• Provide detailed feedback to internal teams for continuous improvement
• Support client retention and contribute to growth strategies

Qualifications

Qualifications

Additional Information

Benefits