Talent.com
Analyst V Solutions Delivery - Transportation/Distribution
Analyst V Solutions Delivery - Transportation/DistributionPeapod Digital Labs • Assonet, MA, United States
Analyst V Solutions Delivery - Transportation / Distribution

Analyst V Solutions Delivery - Transportation / Distribution

Peapod Digital Labs • Assonet, MA, United States
8 days ago
Job type
  • Full-time
Job description

Category / Area of Expertise : IT & Technology

Job Requisition : 467084

Address : USA-MA-Assonet-136 South Main Street

Store Code : Distribution & Transportation (5118920)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

T he Solutions Delivery Analyst V role is designed to serve as the lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers, follow up to ensure all business services are operationally stable, monitor supplier performance / execution and hold suppliers accountable for meeting contractual obligations. In addition, in this role the Solution Delivery Analyst V is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations.

Our flexible / hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Quincy, MA, Salisbury, NC, and Mauldin, SC.

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties & Responsibilities :

  • Lead Technical SME for systems, services and applications ranging from simple to most complex for an identified functional area.
  • Responsible for coaching and mentoring other members of the functional area to increase overall technical knowledge within the organization.
  • Responsible for leading primarily large-scale projects including driving the below listed activities :

Resource management allocation and budget management associated with assigned project delivery in coordination with the PMO

  • Oversee activities of lower level Solution Delivery Analysts associated with delivery on mid to large scale projects including determining work assignments, tracking progress and making necessary adjustments in order to meet delivery objectives
  • In partnership with IT Sourcing and Solution Delivery Managers works on contracts and Statements of Work (SOW's) within their identified Bill of Authority (BOA)
  • Oversees the translation of business needs identified by either the business and / or production owners by lower-level team members into either agile stories or waterfall business requirements ensuring needs of the business are clearly understood and documented
  • Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes
  • Leads the business and Quality Assurance in building out test cases / matrices that will ensure proper testing of solutions prior to production deployment
  • Leads team members through System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed.
  • Work with Solution Engineers on failed test cases and oversees changes to technical specifications needed to meet solution outcomes
  • In partnership with Service Delivery manage the completion of RUN Book Documentation and prepare for production support turnover
  • Participate in Solution Implementation & Post Production Hyper Care Support leading any efforts to resolve cutover issues ensuring the initiative is closed out properly.
  • Responsible for and drives all third level technical support for application and systems services for a specifical functional area
  • Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower level Solution Delivery Analysts on a daily basis.
  • Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships holding suppliers accountable for their contractual obligations
  • Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with suppliers.
  • Leads root cause analysis on complex issues, recommends and implements opportunities for continuous performance improvement of systems including those delivered through suppliers.
  • Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration and operational changes for the services / applications within established standards.
  • Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams
  • R esponsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability
  • Ensure operational stability of a 24 / 7 / 365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed.
  • Qualifications :

  • Bachelors Degree in Computer Science, CIS or related (or equivalent related work experience)
  • 8 or more years of equivalent experience in relevant job or field of technology.
  • 5 or more years of equivalent experience in an advanced role or technical capacity, leading teams directly or indirectly
  • 5 or more years experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills
  • Masters the use professional concepts and functional expertise
  • Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required,
  • Works on complex problems where analysis of situations or data requires a review of a variety of factors
  • Possess an innate desire to produce quality work
  • Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code
  • Exercises judgment within defined procedures and practices to determine appropriate action
  • Preferred Qualifications :

  • Masters Degree in relevant field of study, Additional trainings or certifications in relevant field of study
  • 3 or more years experience in Agile teams and Product / Platform based operating model.
  • 3 or more years of experience in leading teams or advancing technical capability in teams.
  • Experience in retail or grocery preferred.
  • ME / NC / PA / SC Salary Range : $ 108,880 - $163,320

    IL / MA / MD / NY Salary Range : $ 125,200 - $187,800

    Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

    #LI-Hybrid #LI-NG1

    At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

    Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

    Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

    We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

    Create a job alert for this search

    Analyst • Assonet, MA, United States

    Related jobs
    Travel Nurse RN - Labor & Delivery - $2,260 per week in New Bedford, MA

    Travel Nurse RN - Labor & Delivery - $2,260 per week in New Bedford, MA

    TravelNurseSource • New Bedford, MA, US
    Full-time +1
    TravelNurseSource is working with Core Medical Group to find a qualified Labor / Delivery RN in New Bedford, Massachusetts, 02740!. Client in MA seeking Registered Nurse : LTC / SNF.We are looking for a ...Show more
    Last updated: 30+ days ago • Promoted
    Travel Cath Lab Tech - $2,346 to $2,622 per week in Fall River, MA

    Travel Cath Lab Tech - $2,346 to $2,622 per week in Fall River, MA

    Prime Time Healthcare • Fall River, MA, US
    Full-time
    Now Hiring : Allied Healthcare Cath Lab - Fall River, MA.Contact us for Pay Information.Actual amount dependent upon market adjustments. Are you a passionate Allied Healthcare professional looking fo...Show more
    Last updated: 9 days ago • Promoted
    Travel Nurse RN - Labor & Delivery - $2,800 per week in New Bedford, MA

    Travel Nurse RN - Labor & Delivery - $2,800 per week in New Bedford, MA

    TravelNurseSource • New Bedford, MA, US
    Full-time
    TravelNurseSource is working with Prolink to find a qualified Labor / Delivery RN in New Bedford, Massachusetts, 02743! Pay Information $2,800 per week About The Position Prolink is a premier workfor...Show more
    Last updated: 4 hours ago • Promoted • New!
    Construction Sales, Roofing and Solar

    Construction Sales, Roofing and Solar

    Trinity Solar • New Bedford, MA, US
    Full-time
    At Trinity Solar, our Direct Sales team pay and benefits packages are tailored for your success!.Potential earnings range from . Attractive performance-based incentives.All sales employees are ...Show more
    Last updated: 30+ days ago • Promoted
    Travel Cath Lab Tech - $2,505 to $2,879 per week in Fall River, MA

    Travel Cath Lab Tech - $2,505 to $2,879 per week in Fall River, MA

    Fusion Medical Staffing • Somerset, MA, US
    Full-time
    Travel Cath Lab Tech Company : Fusion Medical Staffing Location : Facility in Fall River, Massachusetts Job Details Fusion Medical Staffing is seeking a skilled Cath Lab Tech for a 13-week travel ass...Show more
    Last updated: 9 hours ago • Promoted • New!
    Travel Nurse RN - LDRP - Labor Delivery Recovery & Postpartum

    Travel Nurse RN - LDRP - Labor Delivery Recovery & Postpartum

    ALOIS Healthcare • Brockton, MA, US
    Full-time
    ALOIS Healthcare is seeking a travel nurse RN LDRP - Labor Delivery Recovery & Postpartum for a travel nursing job in Brockton, Massachusetts. Job Description & Requirements.LDRP - Labor Del...Show more
    Last updated: 30+ days ago • Promoted
    Travel Cath Lab Tech - $2,990 per week in Fall River, MA

    Travel Cath Lab Tech - $2,990 per week in Fall River, MA

    AlliedTravelNetwork • Fall River, MA, US
    Full-time
    AlliedTravelNetwork is working with Triage Staffing LLC to find a qualified Cath Lab Tech in Fall River, Massachusetts, 02720!. Travel Radiology : Cath Lab Tech Fall River.Shift Details : 10H Days (...Show more
    Last updated: 16 days ago • Promoted
    Travel Rad Tech - $2176 / Week

    Travel Rad Tech - $2176 / Week

    Fusion Medical Staffing • Fall River, MA, US
    Full-time
    Fusion Medical Staffing is seeking an experienced Rad Tech for an exciting Travel Allied job in Fall River, MA.Shift : Inquire Start Date : 12 / 08 / 2025 Duration : 13 weeks Pay : $2176 / Week.Facility in...Show more
    Last updated: 9 days ago • Promoted
    Travel Cath Lab Tech - $2,990 per week in Fall River, MA

    Travel Cath Lab Tech - $2,990 per week in Fall River, MA

    Triage Staffing LLC • Fall River, MA, US
    Full-time
    Travel Radiology : Cath Lab Tech Fall River.Shift Details : 10H Days (12 : 00 AM-12 : 00 PM).Length : 13 WEEKS 13 weeks.Apply for specific facility details.Show more
    Last updated: 16 days ago • Promoted
    Remote Senior FP&A Analyst - AI Trainer ($50-$60 / hour)

    Remote Senior FP&A Analyst - AI Trainer ($50-$60 / hour)

    Data Annotation • Fall River, Massachusetts
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 19 days ago • Promoted
    Travel Cath Lab Tech - $2,884 per week in Fall River, MA

    Travel Cath Lab Tech - $2,884 per week in Fall River, MA

    FlexCare • Fall River, MA, US
    Full-time
    FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With access to thousands of facilities around the country, our mission is to deliver premier travel staffing solution...Show more
    Last updated: 9 hours ago • Promoted • New!
    Travel Cath Lab Tech - $2,544 to $2,788 per week in Fall River, MA

    Travel Cath Lab Tech - $2,544 to $2,788 per week in Fall River, MA

    AlliedTravelNetwork • FALL RIVER, MA, US
    Full-time
    AlliedTravelNetwork is working with AMN Healthcare Allied to find a qualified Cath Lab Tech in FALL RIVER, Massachusetts, 02721!. Job Description & Requirements.Cath Lab Technologist - (Cath Lab...Show more
    Last updated: 16 days ago • Promoted
    Travel Nurse RN - Labor and Delivery

    Travel Nurse RN - Labor and Delivery

    Uniti Med • New Bedford, MA, US
    Full-time
    Uniti Med is seeking a travel nurse RN Labor and Delivery for a travel nursing job in New Bedford, Massachusetts.Job Description & Requirements. Cigna medical, MetLife dental and vision insuranc...Show more
    Last updated: 24 days ago • Promoted
    Travel Cath Lab Tech - $2,094 to $2,322 per week in Fall River, MA

    Travel Cath Lab Tech - $2,094 to $2,322 per week in Fall River, MA

    LRS Healthcare • Fall River, MA, US
    Full-time
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...Show more
    Last updated: 16 days ago • Promoted
    Travel Rad Tech - $2029.6 / Week

    Travel Rad Tech - $2029.6 / Week

    Host Healthcare • Fall River, MA, US
    Full-time
    Host Healthcare is seeking an experienced Rad Tech for an exciting Travel Allied job in Fall River, MA.Shift : Inquire Start Date : 12 / 08 / 2025 Duration : 13 weeks Pay : $2029.At Host Healthcare, we are...Show more
    Last updated: 9 days ago • Promoted
    Travel Cath Lab Tech - $3022 / Week

    Travel Cath Lab Tech - $3022 / Week

    Cynet Health • Fall River, MA, US
    Full-time
    Cynet Health is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Fall River, MA.Shift : 4x10 hr days Start Date : ASAP Duration : 14 weeks Pay : $3022 / Week.Ranked #5 Best Tra...Show more
    Last updated: 6 days ago • Promoted
    Travel Cath Lab Tech - $2,544 to $2,788 per week in Fall River, MA

    Travel Cath Lab Tech - $2,544 to $2,788 per week in Fall River, MA

    AMN Healthcare Allied • FALL RIVER, MA, US
    Full-time
    Job Description & Requirements.Cath Lab Technologist - (Cath Lab Tech) .StartDate : ASAP Available Shifts : 10 D Pay Rate : $2543. Cardiac Cath lab / interventional cardiology Scrubbing for cardiac...Show more
    Last updated: 16 days ago • Promoted
    Travel Cath Lab Tech - $2,544 to $2,788 per week in Fall River, MA

    Travel Cath Lab Tech - $2,544 to $2,788 per week in Fall River, MA

    AlliedTravelCareers • FALL RIVER, MA, US
    Full-time
    AlliedTravelCareers is working with AMN Healthcare Allied to find a qualified Cath Lab Tech in FALL RIVER, Massachusetts, 02721!. Job Description & Requirements.Cath Lab Technologist - (Cath Lab...Show more
    Last updated: 17 days ago • Promoted